Polycom RMX 1500, DOC2702A manual Such a case the system is automatically restarted

Models: DOC2702A RMX 1500

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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Table B-1Alarms (Continued)

Alarm Code

Alarm Description

 

 

MPL startup failure. Management

 

Network configuration not received.

 

 

 

No clock source

The system could not use any of the connected ISDN spans as clock source

 

 

No default ISDN/PSTN Network Service

 

defined in ISDN/PSTN Network Services

 

list

 

 

 

No default IVR Service in IVR Services

No default IVR Service in IVR Services list: Ensure that one conference IVR

list

Service and one EQ IVR Service are set as default.

 

 

No IP Network Services defined

IP Network Service parameters missing.

 

 

No ISDN/PSTN Network Services defined

No ISDN/PSTN Network Services were defined or no default ISDN/PSTN

 

Network was defined.

 

 

No License for ISDN/PSTN. Please

 

activate the RTM ISDN card through

 

Polycom website

 

 

 

No response from Central Signaling

No connection with central signaling.

 

 

No response from RTM ISDN card

 

 

 

No usable unit for audio controller

 

 

 

Port configuration was modified

 

 

 

Power off

 

 

 

Product activation failure

 

 

 

Product Type mismatch. System is

The user is alerted to a mismatch between the product type that is stored in

restarting.

MCU software and the product type received from another system component.

 

In such a case the system is automatically restarted.

 

 

Recording device has disconnected

 

unexpectedly

 

 

 

Red Alarm

When a certain timeout will be reached (after startup), MCMS will go over the

 

configured Spans. A configured Span that is related to nonexistent card – will

 

produce a 'RED_ALARM' Alert. Similarly on HotSwap: if an RTM card (or an

 

MPM that has an RTM extension) is removed, MCMS will go over the

 

configured Spans. A configured Span that is related to the removed card – will

 

produce a 'RED_ALARM' Alert.

 

 

Resource process failed to request the

Without the Meeting Rooms list, the system cannot allocate the appropriate

Meeting Room list during startup.

dial numbers, Conference ID etc. and therefore cannot run conferences.

 

 

Restore Failed

Restoring the system configuration has failed as the system could not locate

 

the configuration file in the selected path, or could not open the file.

 

 

Restore Succeeded

Restoring the system configuration has succeeded. Reset the MCU.

 

 

B-6

Polycom, Inc.

Page 796
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Polycom RMX 1500, DOC2702A manual Such a case the system is automatically restarted