Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Table B-1Alarms (Continued)

Alarm Code

Alarm Description

 

 

MPL startup failure. Management

 

Network configuration not received.

 

 

 

No clock source

The system could not use any of the connected ISDN spans as clock source

 

 

No default ISDN/PSTN Network Service

 

defined in ISDN/PSTN Network Services

 

list

 

 

 

No default IVR Service in IVR Services

No default IVR Service in IVR Services list: Ensure that one conference IVR

list

Service and one EQ IVR Service are set as default.

 

 

No IP Network Services defined

IP Network Service parameters missing.

 

 

No ISDN/PSTN Network Services defined

No ISDN/PSTN Network Services were defined or no default ISDN/PSTN

 

Network was defined.

 

 

No License for ISDN/PSTN. Please

 

activate the RTM ISDN card through

 

Polycom website

 

 

 

No response from Central Signaling

No connection with central signaling.

 

 

No response from RTM ISDN card

 

 

 

No usable unit for audio controller

 

 

 

Port configuration was modified

 

 

 

Power off

 

 

 

Product activation failure

 

 

 

Product Type mismatch. System is

The user is alerted to a mismatch between the product type that is stored in

restarting.

MCU software and the product type received from another system component.

 

In such a case the system is automatically restarted.

 

 

Recording device has disconnected

 

unexpectedly

 

 

 

Red Alarm

When a certain timeout will be reached (after startup), MCMS will go over the

 

configured Spans. A configured Span that is related to nonexistent card – will

 

produce a 'RED_ALARM' Alert. Similarly on HotSwap: if an RTM card (or an

 

MPM that has an RTM extension) is removed, MCMS will go over the

 

configured Spans. A configured Span that is related to the removed card – will

 

produce a 'RED_ALARM' Alert.

 

 

Resource process failed to request the

Without the Meeting Rooms list, the system cannot allocate the appropriate

Meeting Room list during startup.

dial numbers, Conference ID etc. and therefore cannot run conferences.

 

 

Restore Failed

Restoring the system configuration has failed as the system could not locate

 

the configuration file in the selected path, or could not open the file.

 

 

Restore Succeeded

Restoring the system configuration has succeeded. Reset the MCU.

 

 

B-6

Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual Such a case the system is automatically restarted

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.