Chapter 15-Users, Connections and Notes
Polycom, Inc. 15-9
• Locking out User.
• Displaying the User Login record.
Controlling the user sessions includes:
• Limiting the maximum number of concurrent user sessions.
• User session timeout.
• Limiting the maximum number of users that can connect to the system.

Managing the System Users

When the MCU is configured to Ultra Secure Mode (the ULTRA_SECURE_MODE System
Flag is set to YES), the following user management rules are automatically enforced:

User Types

• Auditor and chairperson user types are not supported.
•The SUPPORT user type is not allowed. If it exists, this user type is removed when the
ULTRA_SECURE_MODE System Flag is set to YES and the system is restarted.
The Audit files can be retrieved by the Administrator User.

Disabling/Enabling Users

• An administrator can disable a user or enable a disabled user, including administrators.
• The last administrator cannot be disabled.
For more information see "Disabling a User” on page 15-6.

Renaming Users

• An administrator can rename any user, including administrators.
• A renamed user is considered by the system to be a new user and is forced to change
his/her password.
For more information see "Renaming a User” on page 15-7.

Disabling Inactive Users

Users can be automatically disabled by the system when they do not log into the RMX
application for a predefined period. When the RMX is configured to Ultra Secure Mode (the
ULTRA_SECURE_MODE System Flag is set to YES), this option is enforced.
• To enable this option, the DISABLE_INACTIVE_USER System Flag to a value between
1 to 90. This value determines the number of consecutive days a user can be inactive
before being disabled.
When flag value is set to 0 (default in standard security environment), this option is
disabled.
The flag value is automatically set to 30 days when the ULTRA_SECURE_MODE
System Flag is set to YES.
• The user is marked as disabled but is not deleted from the system administrator/
operator database.
• The user remains disabled until re-enabled by an administrator.
• If a disabled user attempts to Login, an error message, Account is disabled, is displayed.
• The last remaining administrator cannot be disabled.
For more information see "Disabling a User” on page 15-6.