Chapter 17-IVR Services

Table 17-2lists the Message Types for each category:

Table 17-2IVR Message Types by Message Category

Message

Message Type

Message

Category

 

 

 

 

 

Conference

Request Conference

Requests the participant to enter the conference

Password

Password

password.

 

 

 

 

Request Conference

A participant who enters an incorrect password is

 

Password Retry

requested to enter it again.

 

 

 

 

Request Digit

Requests the participant to enter any digit in order to

 

 

connect to the conference. Used for dial-out

 

 

participants to avoid answering machines in the

 

 

conference.

 

 

 

Welcome

Welcome Message

The first message played when the participant

Message

 

connects to the conference or Entry Queue.

 

 

 

Conference

Request Chairperson

Requests the participants to enter the chairperson

Chairperson

Identifier

identifier key.

 

 

 

 

Request Chairperson

Requests the participant to enter the chairperson

 

Password

password.

 

 

 

 

Request Chairperson

When the participant enters an incorrect chairperson

 

Password Retry

password, requests the participant to enter it again.

 

 

 

General

Messages played for system related event notifications, for example,

 

notification that the conference is locked. Upload the files for the voice

 

messages that are played when an event occurs during the conference. For

 

more information, see "Conference IVR Service Properties - General Voice

 

Messages” on page 17-11.

 

 

Billing Code

Requests the chairperson to enter the conference Billing Code.

 

 

Roll Call

Roll call related messages, such as the message played when a participant

 

joins the conference. Messages are listed in the Conference IVR Service -

 

Roll Call dialog box.

 

 

 

Conference

Requests the participant to enter the required Conference ID to be routed to

ID

the destination conference.

 

 

 

6Click Upload File to upload the appropriate audio file to the MCU. The Install File dialog box opens.

7Enter the file name or click the Browse button to select the audio file to upload. The Select Source File dialog box opens.

Polycom, Inc.

17-5

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Polycom DOC2702A, RMX 1500 manual 2lists the Message Types for each category, 2IVR Message Types by Message Category, 17-5
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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