Polycom DOC2702A 2lists the Message Types for each category, Message Message Type Category, 17-5

Models: DOC2702A RMX 1500

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Chapter 17-IVR Services

Table 17-2lists the Message Types for each category:

Table 17-2IVR Message Types by Message Category

Message

Message Type

Message

Category

 

 

 

 

 

Conference

Request Conference

Requests the participant to enter the conference

Password

Password

password.

 

 

 

 

Request Conference

A participant who enters an incorrect password is

 

Password Retry

requested to enter it again.

 

 

 

 

Request Digit

Requests the participant to enter any digit in order to

 

 

connect to the conference. Used for dial-out

 

 

participants to avoid answering machines in the

 

 

conference.

 

 

 

Welcome

Welcome Message

The first message played when the participant

Message

 

connects to the conference or Entry Queue.

 

 

 

Conference

Request Chairperson

Requests the participants to enter the chairperson

Chairperson

Identifier

identifier key.

 

 

 

 

Request Chairperson

Requests the participant to enter the chairperson

 

Password

password.

 

 

 

 

Request Chairperson

When the participant enters an incorrect chairperson

 

Password Retry

password, requests the participant to enter it again.

 

 

 

General

Messages played for system related event notifications, for example,

 

notification that the conference is locked. Upload the files for the voice

 

messages that are played when an event occurs during the conference. For

 

more information, see "Conference IVR Service Properties - General Voice

 

Messages” on page 17-11.

 

 

Billing Code

Requests the chairperson to enter the conference Billing Code.

 

 

Roll Call

Roll call related messages, such as the message played when a participant

 

joins the conference. Messages are listed in the Conference IVR Service -

 

Roll Call dialog box.

 

 

 

Conference

Requests the participant to enter the required Conference ID to be routed to

ID

the destination conference.

 

 

 

6Click Upload File to upload the appropriate audio file to the MCU. The Install File dialog box opens.

7Enter the file name or click the Browse button to select the audio file to upload. The Select Source File dialog box opens.

Polycom, Inc.

17-5

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Polycom DOC2702A, RMX 1500 manual 2lists the Message Types for each category, 2IVR Message Types by Message Category, 17-5