Polycom DOC2702A, RMX 1500 manual Appendix B-Alarms and Faults

Models: DOC2702A RMX 1500

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Appendix B-Alarms and Faults

Table B-1Alarms (Continued)

Alarm Code

Alarm Description

 

 

DMA not supported by IDE device

Possible explanations:

 

DMA (direct memory access) not supported by IDE device: Incompatible

 

flash card / hard disk being used.

 

Flash card / hard drive are not properly connected to the board / one of the

 

IDE channels is disconnected.

 

DMA was manually disabled for testing.

 

 

DNS configuration error

 

 

 

DNS not configured in IP Network Service

 

 

 

Encryption Server Error. Failed to

FIPS 140 test failed while generating the new encryption key.

generate the encryption key

 

 

 

Error in external database certificate

 

 

 

Error reading MCU time

Failed to read MCU time configuration file ([status]).

 

 

External NTP servers failure

Network error or configuration error

 

 

Failed to access DNS server

Failed to access DNS server.

 

 

Failed to configure the Media card IP

Possible reasons for the failure:

address

Failure type: [OK Or Not supported.

 

Does not exist Or IP failure.

 

Duplicate IP Or DHCP failure.

 

VLAN failure Or Invalid: [status_Number].

 

 

Failed to configure the Users list in Linux

External NTP server failure:

 

NTP server failure: [server0_ip], [server1_ip], [server2_ipStr].

 

 

Failed to connect to application server

Possible reasons for the failure:

 

Failed to connect to application server:

 

Failed to establish connection to server, url = [url].

 

 

Failed to connect to recording device

The MCU could not connect to any of the defined NTP server for

 

synchronization due to the remote server error.

 

 

Failed to connect to SIP registrar

Cannot establish connection with SIP registrar.

 

 

Failed to create Default Profile

Possible reasons for the failure:

 

Failed to validate the Default Profile.

 

Failed to add the Default Profile.

 

 

Failed to initialize the file system

Possible reasons for the failure:

 

Failed to initialize the file system.

 

Failed to initialize the file system and create the CDR index.

 

 

Failed to open Users list file

 

 

 

Failed to register with DNS server

 

 

 

Failure in initialization of SNMP agent.

 

 

 

Polycom, Inc.

B-3

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Polycom DOC2702A, RMX 1500 manual Appendix B-Alarms and Faults

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.