Fill in the following parameters | Polycom RMX 1500, DOC2702A

Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000

The New Entry Queue IVR Service - Global dialog box opens.

3Fill in the following parameters:

Table 17-11Entry Queue IVR Service Properties - Global Parameters

Option	Description

Entry Queue Service	(Mandatory) Enter the name of the Entry Queue Service. The name
Name	can be typed in Unicode. Maximum field length is 80 ASCII
	characters.

Language	Select the language in which the Audio Messages and prompts will
	be heard. The languages are defined in the Supported Languages
	function.

External Server	This option is used for Ad Hoc conferencing, to verify the participant’s
Authentication	permission to initiate a new conference. For a detailed description
	see Appendix D: "Conference Access with External Database
	Authentication” on page D-4.
	Select one of the following options:
	• None to start a new conference without verifying with an external
	database the user right to start it.
	• Conference ID to verify the user’s right to start a new conference
	with an external database application using the conference ID.

Number of User Input	Enter the number of times the participant is able to respond to each
Retries	menu prompt before the participant is disconnected from the MCU.

Timeout for User	Enter the duration in seconds that the system waits for input from the
Input (Sec.)	participant before it is considered as an input error.

DTMF Delimiter	The interaction between the caller and the system is done via touch-
	tone signals (DTMF codes). Enter the key that will be used to indicate
	a DTMF command sent by the participant or the conference
	chairperson. Possible keys are the pound key (#) or star (*).

17-22

Polycom, Inc.

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.

Polycom RMX 1500, DOC2702A manual New Entry Queue IVR Service Global dialog box opens

Models: DOC2702A RMX 1500