Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
J-2 Polycom, Inc.
• RealPresence Collaboration Server (RMX) 2000 - at the bottom right corner of the RTM
IP card on the back panel.
• RealPresence Collaboration Server (RMX) 4000 - at the bottom right corner of the RTM
IP 4000 card on the back panel.

Restore to Factory Security Defaults

Restore to Factory Security Defaults can be performed by either:
• Inserting a USB device such as a mouse or a keyboard into the MCU’s USB Port causing
it to exit Ultra Secure Mode and return to Factory Security Defaults mode. After
performing this procedure, logins to the MCU use the http command and not the https
command.
or
• Inserting a USB key containing a file named RestoreFactorySecurityDefaults.txt.
To restore the MCU to Factory Security Defaults:
1Insert a USB device or a USB key containing a file named
RestoreFactorySecurityDefaults.txt into the USB port of the MCU.
The USB port locations for RealPresence Collaboration Server (RMX) 1500/RealPresence
Collaboration Server (RMX) 2000/RealPresence Collaboration Server (RMX) 4000 are
shown in "USB Ports on RealPresence Collaboration Server (RMX) 1500/RealPresence
Collaboration Server (RMX) 2000/RealPresence Collaboration Server (RMX) 4000” on
page J-1.