Polycom RealPresence® Collaboration Server (RMX) 1500, 2000, 4000 Administrator’s Guide
vi Polycom, Inc
RMX Configuration Enabling ISDN Cascading Links ......................................5-9
Suppression of DTMF Forwarding ....................................................................5-13
Star Cascading Topology .....................................................................................................5-14
Master-Slave Cascading ...............................................................................................5-14
Cascading via Entry Queue .........................................................................................5-20
Enabling Cascading ..............................................................................................5-21
Creating the Cascade-enabled Entry Queue .....................................................5-21
Creating the Dial-out Cascaded Link .................................................................5-22
Enabling Cascaded Conferences without Password .......................................5-24
Monitoring Star Cascaded Conferences ....................................................................5-25
Creating the Dial-out Link from a Conference Running on the MGC to the
Conference Running on the RMX ...............................................................................5-25
Cascading Conferences - H.239-enabled MIH Topology ................................................5-26
MIH Cascading Levels .........................................................................................5-27
Cascading Topologies ..........................................................................................5-27
MIH Cascading Guidelines in CP Licensing ....................................................5-28
Video Layout in Cascading CP Conferences ....................................................5-30
MGC to RMX Cascading ......................................................................................5-32

Meeting Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Meeting Rooms List ................................................................................................................6-2
Meeting Room Toolbar & Right-click Menu ...............................................................6-4
Creating a New Meeting Room ............................................................................................6-4

Entry Queues, Ad Hoc Conferences and SIP Factories . . . . . . . . . . . . . . . . .7-1

Entry Queues ...........................................................................................................................7-1
Defining a New Entry Queue ........................................................................................7-3
Listing Entry Queues ......................................................................................................7-6
Modifying the EQ Properties ........................................................................................7-6
Transit Entry Queue .......................................................................................................7-6
Setting a Transit Entry Queue ...............................................................................7-6
IVR Provider Entry Queue (Shared Number Dialing) ..............................................7-7
Call Flow ..................................................................................................................7-7
Guidelines ................................................................................................................7-7
RMX Configuration ................................................................................................7-8
SIP Factories .............................................................................................................................7-9
Creating SIP Factories ....................................................................................................7-9
SIP Registration & Presence for Entry Queues and SIP Factories .................................7-11
Guidelines ..............................................................................................................7-11
Monitoring Registration Status ...................................................................................7-11
Ad Hoc Conferencing ...........................................................................................................7-12
Gateway to Polycom® Distributed Media Application™ (DMA™) 7000 ...........7-12

Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Viewing the Address Book ....................................................................................................8-2
Displaying and Hiding the Group Members in the Navigation Pane ....................8-3
Participants List Pane Information ...............................................................................8-3
Displaying and Hiding the Address Book ..................................................................8-4
Adding Participants from the Address Book to Conferences ..........................................8-5
Adding Individual Participants from the Address Book to Conferences ..............8-5