Chapter 18-The Call Detail Record (CDR) Utility

Multi-Part CDR Files

By default, the maximum CDR (Call Data Record) file size is limited to 1MB. When a CDR file reaches a size of 1MB the file is saved and further call data recording is stopped and the additional data is lost.

The RMX can be configured to keep recording the data in multiple CDR file set of 1MB each. Multi-Part CDR ensures that conference call data from long duration or permanent conferences is recorded and not lost.

Guidelines

•Multi-Part CDR is enabled by setting the value of the ENABLE_MULTI_PART_CDR System Flag to YES.

The flag’s default value is NO.

When the flag value is NO, CDR file size is limited to one file of 1MB and further call data recording is stopped.

To modify the default setting, the flag must be manually added to the System Configuration. For more information see the RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide, "Modifying System Flags” on page 22-1.

•If the flag value is set to YES, when a CDR file reaches 1MB, an additional CDR file is created and added to the CDR file set for that conference.

•If the flag value is changed from YES to NO (or visa versa) all existing CDR files are retained.

CDR File Contents

The general conference section or record contains information such as the Routing Name and ID, and the conference starting date and time.

The event sections or records contain an event type heading or event type code, followed by event data. For example, an event type may be that a participant connects to the conference, and the event data will list the date and time the participant connects to the conference, the participant name and ID, and the participant capabilities used to connect to the conference.

To enable compatibility for applications that written for the MGC family, the RealPresence Collaboration Server CDR file structure is based on the MGC CDR file structure.

The unformatted and formatted text files contain basically the same information. The following differences should be noted between the contents of the unformatted and formatted text files:

•In many cases a formatted text file field contains a textual value, whereas the equivalent unformatted file field contains a numeric value that represents the textual value.

•For reading clarity, in a few instances, a single field in the unformatted file is converted to multiple fields in the formatted text file, and in other cases, multiple fields in the unformatted file are combined into one field in the formatted file.

•To enable compatibility between MGC CDR files and RealPresence Collaboration Server CDR files, the unformatted file contains fields that were applicable to the MGC MCUs, but are not supported by the RealPresence Collaboration Server MCUs. These fields are omitted from the formatted text file.

Polycom, Inc.

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Polycom DOC2702A, RMX 1500 manual Multi-Part CDR Files, CDR File Contents
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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