Appendix G-Configuring Direct Connections to RealPresence Collaboration Server (RMX)
Polycom, Inc. G-7

Connecting to the MCU via Modem

Remote access to the MCU’s Alternate Management Network is supported via an external
PSTN <=> IP modem.
To connect via modem to the Alternate Management Network the following procedures must
be performed:
1Procedure 1: Install the RMX Manager – the web client enables direct access to the
MCU for support purposes.
2Procedure 2: Configure the modem – by assigning it an IP address on a specific subnet
in the Alternate Management Network.
3Procedure 3: Create a dial-up connection – using the Windows New Connection Wizard.
4Procedure 4: Connect to the MCU – via the RMX Manager.

Procedure 1: Install the RMX Manager

Before installing the RMX Manager, verify that you have at least 150Mb of free space on your
workstation.
For more information see "Installing the RMX Manager” on page 20-2.

Procedure 2: Configure the Modem

Configure the modem as follows:
•IP address – near 169.254.192.nn
•Subnet Mask – 255.255.240.0
None of the reserved IP addresses listed in Table G-1 on page G-4 should be used for the IP
Address.