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Entry Queues, Ad Hoc Conferences and SIP Factories

Entry Queues

Entry Queues are supported in AVC Conferencing Mode only.

An Entry Queue (EQ) is a special routing lobby to access conferences. Participants connect to a single-dial lobby and are routed to their destination conference according to the

Conference ID they enter. The Entry Queue remains in a passive state when there are no callers in the queue (in between connections) and is automatically activated once a caller dials its dial-in number.

The maximum of number of Entry Queues that can be defined is:

•RealPresence Collaboration Server (RMX) 1500 — 40

•RealPresence Collaboration Server (RMX) 2000 — 40

•RealPresence Collaboration Server (RMX) 4000 — 80

The parameters (bit rate and video properties) with which the participants connect to the Entry Queue and later to their destination conference are defined in the Conference Profile that is assigned to the Entry Queue. For example, if the Profile Bit Rate is set to 384 Kbps, all endpoints connect to the Entry Queue and later to their destination conference using this bit rate even if they are capable of connecting at higher bit rates.

An Entry Queue IVR Service must be assigned to the Entry Queue to enable the voice prompts guiding the participants through the connection process. The Entry Queue IVR Service also includes a video slide that is displayed to the participants while staying in the Entry Queue (during their connection process).

Different Entry Queues can be created to accommodate different conferencing parameters (by assigning different Profiles) and prompts in different languages (by assigning different Entry Queue IVR Services).

For more information, see "IVR Services” on page 17-1.

The Entry Queue can also be used for Ad Hoc conferencing. If the Ad Hoc option is enabled for the Entry Queue, when the participant enters the target conference ID the system checks whether a conference with that ID is already running on the MCU. If not, the system automatically creates a new ongoing conference with that ID.

For more information about Ad Hoc conferencing, see "Ad Hoc Conferencing” on page 7-12.

An Entry Queue can be designated as Transit Entry Queue to which calls with dial strings containing incomplete or incorrect conference routing information are transferred.

For more information, see "Transit Entry Queue” on page 7-6.

Polycom, Inc.

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Polycom DOC2702A, RMX 1500 manual Entry Queues, Ad Hoc Conferences and SIP Factories
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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