Chapter 17-IVR Services

14Click the General tab.

The New Conference IVR Service - General dialog box opens.

The General dialog box lists messages that are played during the conference. These messages are played when participants or the conference chairperson perform various operations or when a change occurs.

15To assign the appropriate audio file to the message type, click the appropriate table entry, in the Message File column. A drop-down list is enabled.

16From the list, select the audio file to be assigned to the event/indication.

17Repeat steps 15 and 16 to select the audio files for the required messages. The following types of messages and prompts can be enabled:

Table 17-6Conference IVR Service Properties - General Voice Messages

Message Type

Description

 

 

Blip on Cascade Link

Indicates that the link to the cascaded conference connected

 

successfully.

 

 

Chairperson Exit

Informs all the conference participants that the chairperson has left

 

the conference, causing the conference to automatically terminate

 

after a short interval.

 

Note: This message is played only when the Requires Chairperson

 

option is selected in the Conference Profile - IVR dialog box.

 

 

Chairperson Help

A voice menu is played upon a request from the chairperson, listing

Menu

the operations and their respective DTMF codes that can be

 

performed by the chairperson. The playback can be stopped any

 

time.

 

Note: If you modify the default DTMF codes used to perform various

 

operations, the default voice files for the help menus must be

 

replaced.

 

 

Change Chairperson

Requests the participant to enter a new chairperson password when

Password

the participant is attempting to modify the chairperson password.

 

 

Change Conference

Requests the participant to enter a new conference password when

Password

the participant is attempting to modify the conference password.

 

 

Polycom, Inc.

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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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