Polycom RealPresence® Collaboration Server (RMX) 1500, 2000, 4000 Administrator’s Guide

Operator Assistance & Participant Move

.10-1

Operator Conferences

10-1

Defining the Components Enabling Operator Assistance

10-3

Defining a Conference IVR Service with Operator Assistance Options

10-3

Defining an Entry Queue IVR Service with Operator Assistance Options

..10-5

Defining a Conference Profile for an Operator Conference

10-6

Defining an Ongoing Operator Conference

10-11

Saving an Operator Conference to a Template

10-14

Starting an Operator Conference from a Template

10-15

Monitoring Operator Conferences and Participants Requiring Assistance

10-16

Requesting Help

10-16

Participant Alerts List

10-17

Audible Alarms

10-18

Using Audible Alarms

10-18

Moving Participants Between Conferences

10-18

Moving Participants

10-19

Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1

Guidelines

11-1

Using Conference Templates

11-2

Toolbar Buttons

11-3

Creating a New Conference Template

11-3

Creating a new Conference Template from Scratch

11-3

Saving an Ongoing or AVC-based Operator Conference as a Template

11-8

Starting an Ongoing Conference From a Template

11-9

Starting an Operator Conference from a Template (AVC Conferencing) ..

11-10

Scheduling a Reservation From a Conference Template (AVC Conferencing)

11-11

Deleting a Conference Template

11-13

Exporting and Importing Conference Templates

11-13

Exporting Conference Templates

11-14

Exporting All Conference Templates from an MCU

11-14

Exporting Selected Conference Templates

11-15

Importing Conference Templates

11-17

Polycom Conferencing for Microsoft Outlook® . . . . . . . . . . . . . . . . . . . . . . .12-1

Setting up the Calendaring Solution

12-2

Calendaring Guidelines

12-6

Creating and Connecting to a Conference

12-8

Creating a Conference

12-8

Connecting to a Conference

12-9

RMX Standalone Deployment

12-10

RMX and Polycom DMA System Deployment

12-10

Polycom Solution Support

12-10

Conference and Participant Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-1

General Monitoring

13-1

Monitoring AVC-based Video Switching Conferences

13-2

Conference Level Monitoring

13-2

Viewing the Properties of an Ongoing AVC-based Conference

13-3

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Polycom, Inc

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Polycom RMX 1500 Deleting a Conference Template, Exporting and Importing Conference Templates, Polycom Solution Support
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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