Chapter 17-IVR Services

 

 

 

 

 

Table 17-8IVR Slide - Input / Output Formats (Continued)

 

 

 

 

 

 

 

Slide Resolution

 

Format

 

 

 

 

 

 

 

Input Slides

 

Generated Slides

 

 

 

 

 

 

 

 

 

 

 

 

Low

4CIF (4:3)

 

4SIF

 

 

 

or

 

SIF

 

 

 

CIF (4:3)

 

CIF

 

 

 

 

 

 

 

—The source images for the high resolution slides must be in *.bmp or *.jpg format.

—If the uploaded slides are not of the exact SD or HD resolution, an error message is displayed and the slides are automatically cropped or enlarged to the right size.

—If a slide that is selected in an IVR Service is deleted, a warning is displayed listing the IVR Services in which it is selected. If deleted, it will be replaced with a default RMX slide.

—The generated slides are not deleted if the system is downgraded to a lower software version.

—The first custom source file uploaded, whatever its format, is used to generate both high and low resolution custom slides. High resolution source files uploaded after the first upload will be used to generate and replace high resolution custom slides. Likewise, low resolution source files uploaded after the first upload will be used to generate and replace low resolution custom slides.

—If there are two custom source files in the folder, one high resolution, one low resolution, and a new high resolution custom source file is uploaded, new high resolution custom slides are created. The existing low resolution custom slides are not deleted.

—If there are two custom source files in the folder, one high resolution, one low resolution, and a new low resolution custom source file is uploaded, new low resolution custom slides are created. The existing high resolution custom slides are not deleted.

24Define the following parameters:

Table 17-9New Conference IVR Service Properties - Video Services Parameters

Video Services

Description

 

 

Click&View

Select this option to enable endpoints to run the Click&View

 

application that enables participants to select a video layout from their

 

endpoint.

 

 

Video Welcome Slide

Select the Low Resolution and High Resolution video slides to be

 

displayed when participants connect to the conference.

 

To view any slide, click the Preview Slide ( ) button.

 

Notes:

 

• When using one of the default Polycom slides, the slide will be

 

displayed in the resolution defined in the profile, i.e. CIF, SD,

 

HD 720p or HD 1080p. When defining a gateway IVR Service, the

 

recommended default slide is: Default_GW_Welcome_Slide.

 

• Customized H.261 slides are not supported.

 

• When RMX is configured to IPv6, the IVR slide is displayed

 

without taking into account the MTU Size.

 

 

Polycom, Inc.

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Polycom DOC2702A, RMX 1500 manual Low 4CIF, 4SIF, Cif, Video Services Description, 17-17
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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