Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Table 19-3Call Failure Reasons - H.323, SIP, ISDN (Continued)

H.323

SIP

 

ISDN

 

 

 

 

Bad Format Address

404

- Not Found

18 - No User Responding

 

 

 

 

Adaptive Busy

414

- Request-URI Too Long

28 - Invalid Number Format

 

 

 

Admission Rejected (ARJ)

416 - Unsupported URI Scheme

41 - Temporary Failure

Reason: Request Denied

 

 

 

Item 1: Cannot find

 

 

 

location.

 

 

 

 

 

 

 

Admission Rejected (ARJ)

420

- Bad Extension

 

Reason: Called Party Not

 

 

 

Registered

 

 

 

 

 

 

 

 

421

- Extension Required

 

 

 

 

 

The user receives the Redial on Wrong Number IVR message: “Incorrect destination. Please enter the destination number”.

If all the redial attempts fail the user receives the Disconnect on Wrong Number IVR message: “Destination could not be reached; call is disconnected”.

•Gateway Re-dialis not activated if the reason for call failure is Busy or No Answer, for any of the defined protocols.

Wrong Destination Number Time-out

•A time-outcounter is started when the Redial on Wrong Number message is played. If the user does not enter another destination number within the time-out period it is considered a failed dial out attempt.

•The Redial on Wrong Number message and time-outare repeated according to the value of the WRONG_NUMBER_DIAL_RETRIES System Flag. If there is no input from the user, after completing the retries, the user receives the Disconnect on Wrong Number IVR message: “Incorrect destination number” followed by the Reorder Tone.

Disconnect on Busy

As in previous versions, redialing of calls to busy destination numbers can be selected. The number of redial attempts is dependent on the NUMBER_OF_REDIAL System Flag, the default value is 3. For more information see "Defining New Profiles” on page 2-18.

In previous versions, if all retry attempts failed, there were no further call attempts with no notification.

When using this version, if all retry attempts fail, the user receives the Disconnect on Busy message in the form of Busy Tone. The call is then disconnected.

Disconnect on No Answer

In previous versions, if a call failed due to no answer at the destination, the call was disconnected with no notification.

When using this version, if all retry attempts fail, the user receives the Disconnect on No Answer message in the form of Reorder Tone. The call is then disconnected.

19-12

Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual Disconnect on Busy, Disconnect on No Answer, Wrong Destination Number Time-out
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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