Chapter 19-Gateway Calls

10For a gateway IVR Service, select the audio file for the following message types:

Table 19-4Conference IVR Service Properties - Gateway General Voice Messages

Message Type

Description

 

 

Enter Destination ID

Prompts the calling participant for the destination number. Default

 

message prompts the participant for the conference ID (same

 

message as in the Entry Queue IVR Service).

 

 

Incorrect Destination

If the participant entered an incorrect conference ID (in gateway calls

ID

it is the destination number), requests the participant to enter the

 

number again.

 

 

Dial Tone

The tone that will be played to indicate a dialing tone, to let the calling

 

participant enter the destination number.

 

 

Ringing Tone

The tone that will be played to indicate that the system is calling the

 

destination number.

 

 

11When defining a gateway IVR Service, it is recommended that the Roll Call option remains disabled.

12Click the Video Services tab.

The New Conference IVR Service - Video Services dialog box opens.

13Define the following parameters:

Table 19-5New Conference IVR Service Properties - Video Services Parameters

Video Services

Description

 

 

Click&View

Select this option to enable endpoints to run the Click&View

 

application that enables participants to select a video layout from their

 

endpoint.

 

 

Polycom, Inc.

19-15

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Polycom DOC2702A, RMX 1500 manual Message Type Description, 19-15

DOC2702A, RMX 1500 specifications

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