Polycom DOC2702A, RMX 1500 manual Click the Roll Call tab, 17-13

Models: DOC2702A RMX 1500

1 1010
Download 1010 pages 2.36 Kb
Page 519
Image 519

Chapter 17-IVR Services

Table 17-6Conference IVR Service Properties - General Voice Messages (Continued)

Message Type

Description

 

 

Mute All On

Informs all participants that they are muted, with the exception of the

 

conference chairperson.

 

Note: This message is played only when the Mute All Except Me

 

option is activated.

 

 

No Video Resources

Informs the participant of the lack of Video Resources in the RMX and

Audio Only.

that he/she is being connected as Audio Only.

 

 

Participant Help

A voice menu that is played upon request from a participant, listing

Menu

the operations and their DTMF codes that can be performed by any

 

participant.

 

 

Password Changed

A message is played when the password was successfully changed.

Successfully

 

 

 

Recording Failed

This message is played when the conference recording initiated by

 

the chairperson or the participant (depending on the configuration)

 

fails to start.

 

 

Recording in

This message is played to participant joining a conference that is

Progress

being recorded indicating the recording status of the conference.

 

 

Redial on Wrong

A message is played requesting the participant to enter a new

Number

destination number followed by up to five redial attempts. If all redial

 

attempts fail, the participant is alerted by an IVR message that the

 

dialed number is unreachable, followed by the Reorder Tone and

 

disconnection.

 

 

Request Billing Code

Requests the participant to enter a code for billing purposes.

 

 

Requires Chairperson

The message is played when the conference is on hold and the

 

chairperson joins the conference. For this message to be played the

 

Conference Requires Chairperson option must be selected in the

 

Conference Profile - IVR dialog box.

 

 

Ringing Tone

The tone that will be played to indicate that the system is calling the

 

destination number.

 

 

Self Mute

A confirmation message that is played when participants request to

 

mute their line.

 

 

Self Unmute

A confirmation message that is played when participants request to

 

unmute their line.

 

 

18Click the Roll Call tab.

The New Conference IVR Service - Roll Call dialog box opens.

The Roll Call feature of the Conference IVR Service is used to record the participants’ names for playback when the participants join and leave a conference.

Roll Call announcements played upon a participant’s connection or disconnection from a conference (Entry and Exit announcements) can be replaced by tones. These tones can be used as notification when participants join or leave the conference but the identification of the participant is not required. The system is shipped with two default

Polycom, Inc.

17-13

Page 519
Image 519
Polycom DOC2702A, RMX 1500 manual Click the Roll Call tab, 17-13