Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000
7-4 Polycom, Inc.

3Define the following parameters:

Table 7-2: Entry Queue Definitions Parameters
Option Description
Display Name The Display Name is the conferencing entity name in native language
character sets to be displayed in the RMX Web Client.
In conferences, Meeting Rooms, Entry Queues and SIP factories the
system automatically generates an ASCII name for the Display Name
field that can be modified using Unicode encoding.
•English text uses ASCII encoding and can contain the most
characters (length varies according to the field).
Display Name (cont.) •European and Latin text length is approximately half the length of
the maximum.
•Asian text length is approximately one third of the length of the
maximum.
The maximum length of text fields also varies according to the
mixture of character sets (Unicode and ASCII).
Maximum field length in ASCII is 80 characters. If the same name is
already used by another conference, Meeting Room or Entry Queue,
the RMX displays an error message requesting you to enter a
different name.
Routing Name Enter a name using ASCII text only. If no Routing Name is entered,
the system automatically assigns a new name as follows:
•If an all ASCII text is entered in Display Name, it is used also as
the Routing Name.
•If any combination of Unicode and ASCII text (or full Unicode text)
is entered in Display Name, the ID (such as Conference ID) is
used as the Routing Name.
Profile Select the Profile to be used by the Entry Queue. The default Profile
is selected by default. This Profile determines the Bit Rate and the
video properties with which participants connect to the Entry Queue
and destination conference.
In Ad Hoc conferencing it is used to define the new conference
properties.
To connect to a Video Switching conference via Entry Queue, the
Profile assigned to the Entry Queue must be set to Video Switching. It
is recommended to use the same profile for both the destination
conference and Entry Queue.
ID Enter a unique number identifying this conferencing entity for dial in.
Default string length is 4 digits.
If you do not manually assign the ID, the MCU assigns one after the
completion of the definition. The ID String Length is defined by the
flag NUMERIC_CONF_ID_LEN in the System Configuration.
Entry Queue IVR
Service
The default Entry Queue IVR Service is selected. If required, select
an alternate Entry Queue IVR Service, which includes the required
voice prompts, to guide participants during their connection to the
Entry Queue.