Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Chairperson

A Chairperson can only manage ongoing conferences and participants. The Chairperson does not have access to the RMX configurations and utilities.

Auditor

An Auditor can only view Auditor Files and audit the system.

Machine Account

User names can be associated with servers (machines) to ensure that all users are subject to the same account and password policies.

For enhanced security reasons it is necessary for the RMX to process user connection requests in the same manner, whether they be from regular users accessing the RMX via the RMX Web Browser / RMX Manager or from application-usersrepresenting applications such as CMA and DMA.

Regular users can connect from any workstation having a valid certificate while application- users representing applications can only connect from specific servers. This policy ensures that a regular user cannot impersonate an application-userto gain access to the RMX in order to initiate an attack that would result in a Denial of Service (DoS) to the impersonated application.

The connection process for an application-userconnecting to the RMX is as follows:

1The application-usersends a connection request, including its TLS certificate, to the RMX.

2The RMX searches its records to find the FQDN that is associated with the application- user’s name.

3If the FQDN in the received certificate matches that associated with application-user, and the password is correct, the connection proceeds.

Guidelines

Application-usersare only supported when TLS security is enabled and Request peer certificate is selected. TLS security cannot be disabled until all application-useraccounts have been deleted from the system.

For Secure Communications, an administrator must set up on the RMX system a machine account for the CMA system with which it interacts. This machine account must include a fully-qualified domain name (FQDN) for the CMA system.

Application-usernames are the same as regular user names.

Example: the CMA application could have an application-username of CMA1.

The FQDN can be used to associate all user types: Administrator, Operator with the FQDN of a server.

Multiple application-userscan be configured the same FQDN name if multiple applications are hosted on the same server

If the system is downgraded the application-user’s FQDN information is not deleted from the RMX’s user records.

A System Flag, PASS_EXP_DAYS_MACHINE, enables the administrator to change the password expiration period of application-user’sindependently of regular users. The default flag value is 365 days.

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Polycom RMX 1500, DOC2702A Chairperson, Machine Account, An Auditor can only view Auditor Files and audit the system

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.