Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

•Up to 80 gateway calls (same as conferences) may be run on a fully configured MCU.

•Gateway Profiles are included in the Backup and Restore Configuration operations.

•CDR files are generated for Gateway Sessions in the same way as for conferences.

•Cascading. To support cascading, the gateway indicates a lower number than the MCU for master-slave relation (directly or through DMA).

•Gateway calls are supported in Microsoft and Avaya environments.

Call Flows

Call flow changes according to the connection protocols: IP or ISDN. This section describes the call flows between two endpoints connect via one gateway. For call flows describing connections between two endpoints via two gateways, or a connection of an endpoint to a conference running on MCU via a gateway, see "Basic Cascading using ISDN Cascaded Link” on page 5-5.

IP Participants

Two calling methods are available:

•Direct - the dialing string includes the destination number/conference ID and the call is routed directly to the destination endpoint/conference. This is the recommended method.

•Via Gateway IVR - the call connects to the gateway, where through interaction with the IVR, the destination number is entered using DTMF codes.

Direct Dialing

The calling endpoint enters the dialing string that includes the access numbers to the RMX Gateway Profile and the number of the destination endpoint. Up to 10 destination numbers can be entered in one string.

The call connects to the RMX Gateway Profile and a Gateway Session is created. The dial-in participant is automatically connected to it.

During the connection phase, the number being dialed is displayed on the screen of the calling endpoint.

If the call is not answered or it cannot be completed using one communication protocol, the system will try to connect the endpoint using the next communication protocol according to the selected protocols in the following order: H.323, SIP and ISDN. PSTN numbers are identified separately and are dialed immediately without trying other connections.

If the call is busy, the system will not try to connect the endpoint using another protocol.

If the call is not completed after trying all possible protocols, the system displays the number that was dialed on the calling endpoint’s screen and the reason for not completing the call. For details, see "Connection Indications” on page 19-22.

When the call is connected, a new Gateway Session is created and added to the ongoing Conferences list.

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Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual Call Flows, IP Participants, Direct Dialing
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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