Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

System Alerts

System Alerts are activated when the system encounters errors such as a general or card error. The system errors are recorded by the RMX and can be generated into a report that can be saved in *.txt format.

To view the System Alerts list:

1Click the red blinking System Alerts indication bar.

The Active Alarms pane opens. This screen indicates what events have not been resolved.

The following columns appear in the Active Alarms pane:

Table 21-1Active Alarms Pane Columns

Field

Description

 

 

ID

An identifying number assigned to the system alert.

 

 

Time

Lists the local date and time that the error occurred. This column also

 

includes the icon indicating the error level (as listed in the level

 

column).

 

 

GMT Time

Lists the date and time according to Greenwich Mean Time (GMT)

 

that the error occurred.

 

 

Category

Lists the type of error. The following categories may be listed:

 

• File – indicates a problem in one of the files stored on the MCU’s

 

hard disk.

 

• Card – indicates problems with a card.

 

• Exception – indicates software errors.

 

• General – indicates a general error.

 

• Assert – indicates internal software errors that are reported by

 

the software program.

 

 

Category (cont.)

• Startup – indicates errors that occurred during system startup.

 

• Unit – indicates problems with a unit.

 

• MPL - indicates an error related to a Shelf Management

 

component (MPL component) other than an MPM, RTM or

 

switch board.

 

 

Level

Indicates the severity of the problem, or the type of event. There are

 

three fault level indicators:

 

– Major Error

 

– System Message

 

– Startup Event

 

 

21-2

Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual To view the System Alerts list, 1Active Alarms Pane Columns
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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