Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000

Listing Entry Queues

To view the list of Entry Queues:

>>In the RMX Management - Rarely Used pane, click Entry Queues. The Entry Queues are listed in the Entry Queues pane.

You can double-click an Entry Queue to view its properties.

Modifying the EQ Properties

To modify the EQ:

>>In the Entry Queues pane, either double-click or right-click and select Entry Queue Properties of the selected Entry Queue in the list.

The Entry Queue Properties dialog box is displayed. All the fields may be modified except Routing Name.

Transit Entry Queue

A Transit Entry Queue is an Entry Queue to which calls with dial strings containing incomplete or incorrect conference routing information are transferred.

IP Calls are routed to the Transit Entry Queue when:

•A gatekeeper is not used, or where calls are made directly to the RMX’s Signaling IP Address, with incorrect or without a Conference ID.

•When a gatekeeper is used and only the prefix of the RMX is dialed, with incorrect or without a Conference ID.

•When the dialed prefix is followed by an incorrect conference ID.

When no Transit Entry Queue is defined, all calls containing incomplete or incorrect conference routing information are rejected by the RMX.

In the Transit Entry Queue, the Entry Queue IVR Service prompts the participant for a destination conference ID. Once the correct information is entered, the participant is transferred to the destination conference.

Setting a Transit Entry Queue

The RMX factory default settings define the Default Entry Queue also as the Transit Entry Queue. You can designate another Entry Queue as the Transit Entry Queue.

Only one Transit Entry Queue may be defined per RMX and selecting another Entry Queue as the Transit Entry Queue automatically cancels the previous selection.

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Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual Listing Entry Queues, Modifying the EQ Properties, Setting a Transit Entry Queue
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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