Chapter 17-IVR Services

2Define the following parameters:

Table 17-3Conference IVR Service Properties - Global Parameters

Field/Option

Description

 

 

Conference IVR

Enter the name of the Conference IVR Service. The maximum field

Service Name

length is 20 characters and may be typed in Unicode.

 

 

Language For IVR

Select the language of the audio messages and prompts from the list

 

of languages defined in the Supported languages. The default

 

language is English. For more information, see "Adding Languages”

 

on page 17-3.

 

 

External Server

You can configure the IVR Service to use an external database

Authentication

application to verify a participant’s right to join the conference. For

 

more information, see Appendix D: "Conference Access with External

 

Database Authentication” on page D-4.

 

Select one of the following options:

 

• Never – The participant’s right to join the conference will not be

 

verified with an external database application (default).

 

• Always – Any participant request to join the conference is

 

validated with the external database application using a

 

password.

 

• Upon Request – Only the participant request to join the

 

conference as chairperson is validated with the external database

 

application using a password. The validation process occurs only

 

when the participant enters the chairperson identifier key.

 

 

Number of User Input

Enter the number of times the participant will be able to respond to

Retries

each menu prompt before being disconnected from the conference.

 

Range is between 1-4, and the default is 3.

 

 

Timeout for User

Enter the duration in seconds that the system will wait for the

Input (Sec)

participant’s input before prompting for another input. Range is

 

between 1-10, and the default value is 5 seconds.

 

 

DTMF Delimiter

Enter the key that indicates the last input key. Possible values are the

 

pound (#) and star (*) keys. The default is #.

 

 

Polycom, Inc.

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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

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The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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