Appendix B-Alarms and Faults

 

 

 

 

Table B-1Alarms (Continued)

 

 

 

 

 

Alarm Code

Alarm Description

 

 

 

 

Restoring Factory Defaults. Default

Default system settings will be restored once Reset is completed.

 

system settings will be restored once

 

 

Reset is completed

 

 

 

 

 

RTM ISDN card not found

RTM ISDN card is missing.

 

 

 

 

RTM ISDN card startup procedure error

The RTM ISDN card cannot complete its startup procedure (usually after

 

 

system reset)

 

 

 

 

Secured SIP communication failed

 

 

 

 

 

Security mode failed. Certificate has

 

 

expired.

 

 

 

 

 

Security mode failed. Certificate host

 

 

name does not match the RMX host

 

 

name.

 

 

 

 

 

Security mode failed. Certificate is about

 

 

to expire.

 

 

 

 

 

Security mode failed. Certificate not yet

 

 

valid.

 

 

 

 

 

Security mode failed. Error in certificate

 

 

file.

 

 

 

 

 

SIP registrations limit reached

SIP registrations limit reached.

 

 

 

 

SIP TLS: Certificate has expired

The current TLS certificate files have expired and must be replaced with new

 

 

files.

 

 

 

 

SIP TLS: Certificate is about to expire

The current TLS certificate files will expire shortly and will have to be replaced

 

 

to ensure the communication with the OCS.

 

 

 

 

SIP TLS: Certificate subject name is not

This alarm is displayed if the name of the MCU in the certificate file is different

 

valid or DNS failed to resolve this name

from the FQDN name defined in the OCS.

 

 

 

 

SIP TLS: Failed to load or verify certificate

This alarm indicates that the certificate files required for SIP TLS could not be

 

files

loaded to the MCU. Possible causes are:

 

 

Incorrect certificate file name. Only files with the following names can be

 

 

loaded to the system: rootCA.pem, pkey.pem, cert.pem and

 

 

certPassword.txt

 

 

Wrong certificate file type. Only files of the following types can be loaded to

 

 

the system: rootCA.pem, pkey.pem and cert.pem and certPassword.txt

 

 

The contents of the certificate file does not match the system parameters

 

 

 

 

SIP TLS: Registration handshake failure

This alarm indicates a mismatch between the security protocols of the OCS

 

 

and the MCU, preventing the Registration of the MCU to the OCS.

 

 

 

Polycom, Inc.

B-7

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Polycom DOC2702A, RMX 1500 manual Alarm Code Alarm Description

DOC2702A, RMX 1500 specifications

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