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Polycom RMX 1500, DOC2702A FW Firewall NAT Keep Alive, System Configuration in SBC environments

Models: DOC2702A RMX 1500

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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

FW (Firewall) NAT Keep Alive

The RMX can be configured to send a FW NAT keep alive message at specific Intervals for the RTP, UDP and BFCP channels.

This is necessary because port mappings in the firewall are kept open only if there is network traffic in both directions. The firewall will only allow UDP packets into the network through ports that have been used to send packets out.

By default the RMX sends a FW NAT Keep Alive message every 30 seconds. As there is no traffic on the Content and FECC channels as a call begins, the firewall will not allow any incoming packets from the Content and FECC channels in until the RMX sends out the first of the FW NAT Keep Alive messages 30 seconds after the call starts.

If Content or FECC are required within the first 30 seconds of a call the FW NAT Keep Alive Interval should be modified to a lower value.

To enable and modify FW NAT Keep Alive:

FW NAT Keep Alive is enabled in the New Profile - Advanced dialog box.

>>Select the FW NAT Keep Alive check box and if required, modify the Interval field within the range of 5 - 86400 seconds.

System Configuration in SBC environments

In an environment that includes SAM (a Polycom SBC), to ensure that a RealPresence Mobile endpoint can send content to a conference the value of the system flag NUM_OF_INITIATE_HELLO_MESSAGE_IN_CALL_ESTABLISHMENT must be set to at least 3.

For more details on modifying the values of system flags, see "Manually Adding and Deleting System Flags” on page 22-18.

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Polycom RMX 1500, DOC2702A manual FW Firewall NAT Keep Alive, System Configuration in SBC environments
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.