Chapter 19-Gateway Calls

As part of this solution, the RMX acts as a gateway for the DMA that supports H.323 calls. The PSTN or ISDN endpoint dials the virtual Meeting Room on the DMA via the Gateway Profile on the RMX.

Both the RMX and the DMA must be registered with the same gatekeeper.

The dialing string of the destination conference on the DMA must be communicated to the dialing endpoint and used during the connection to the Gateway Profile on the RMX. There are two options available for doing this:

Manual Dial String Entry

Automatic Dial String Generation (MPM+ and MPMx cards only)

Manual Dial String Entry

Figure 19-1Dialing String and Call Flow from ISDN Endpoint to Polycom DMA

The connection is done in two steps:

A PSTN/ISDN participant dials the dial-in number assigned to the Gateway Profile (5705555), including the country and area code (if needed) and connects to the Gateway IVR.

When prompted for the target conference ID, the caller enters the string of the target meeting room on the DMA followed by the # key.

This string is composed of the DMA prefix as registered in the gatekeeper and the ID of the virtual meeting room running on the DMA. For example, if the DMA prefix is 25 and the target meeting room ID is 8000 the participant enters 258000 followed by the # key.

The RMX creates a Gateway Session with two participants, the calling participant and the link to the conference running on the DMA.

Automatic Dial String Generation

The administrator can configure the Gateway Profile to automatically generate and forward the dial string from the RMX Gateway Session to the DMA in order to connect to the required DMA Meeting Room. When this configuration option is selected, the participant does not need to interact with the IVR Service.

Polycom, Inc.

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Polycom DOC2702A, RMX 1500 manual Manual Dial String Entry, Automatic Dial String Generation, 19-27

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.