Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Dialing to an Entry Queue, Meeting Room or Conference Using the Matched URI Method

Once the MCU is configured for integration in the OCS environment (for details, see

"Configuring the RMX 1500/2000/4000 for Microsoft Integration” on page H-36), the preferred dialing mode to the conferencing entities such as Meeting Rooms, conferences and Entry Queues is direct dial in using the domain name defined in the OCS Static Routes. This eliminates the need to register the conferencing entities with the SIP server and to define a separate user for each conferencing entity in the Active Directory.

In such a case, after the first dial in, the conferencing entity will appear in the OC client directory for future use.

To dial in directly to a conference or Entry Queue:

Enter the conferencing entity SIP URI in the format:

conferencing entity routing name@domain name

The domain name is identical to the domain name defined in the OCS Static Routes.

For example, if the domain name defined in the OCS static routes is lcs2007.polycom.com and the Routing Name of the Meeting Room is 4567, the participant enters 4567@lcs2007.polycom.com.

Another dialing method is to register the Entry Queues with the SIP Server and create a user for each Entry Queue in the Active Directory. In such a case, OC clients can select the Entry Queue from the Contacts list and dial to the Entry Queue.

Setting the Numerical Dialing Method

The MCU can be configured as a Voice Gateway in the OCS environment, enabling dialing in to meeting rooms using numbers instead of or in addition to SIP URI addresses which are long strings.

In such configuration, HDX or MOC users dial a number rather than a full SIP URI, simplifying the dialing, which is especially beneficial with the HDX remote control.

Such configuration also enables a common dialing plan for meeting rooms across OCS and H.323 infrastructures. In an integrated environment that also includes Microsoft Exchange Server and Polycom Conferencing Add-in for Microsoft Outlook, a single number can be inserted into a calendar invitation and it will be valid for OC client endpoints and H.323 endpoints.

This dialing method can be configured in parallel to the matching URI dialing method (using Static Routes).

Setting the Numerical Dialing for MCU Meeting Rooms

The following processes are required to set up the numerical dialing for the MCU Meeting Rooms in the OCS infrastructure:

OCS side:

Configuring the MCU as a Routable Gateway - The MCU (or DMA) must be set as a trusted voice gateway in the OCS infrastructure. This does not restrict MCU to just voice operation, rather it means that the MCU (or DMA) can be set as a destination for a voice route using the OCS management console.

Setting the MCU as a trusted voice gateway also enables it to be used as a trusted gateway for static routes using URI matching.

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Polycom, Inc.

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Polycom RMX 1500 manual Setting the Numerical Dialing Method, Setting the Numerical Dialing for MCU Meeting Rooms, OCS side

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.