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Polycom DOC2702A, RMX 1500 manual ICE Active Alarms, ICE Environment MCU Active Alarms

Models: DOC2702A RMX 1500

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Appendix H-Setting the MCU for Integration Into Microsoft Environment

ICE Active Alarms

When ICE environment is enabled in the MCU, failure to communicate with a required component triggers the display of an Active Alarm in the System Alerts pane.

The following table lists these active alarms:

Table 9 ICE Environment - MCU Active Alarms

Active Alarm

Phase

Alarm Displayed When

Troubleshooting

 

 

 

 

ICE failure: Failed to

Registration

The MCU did not receive

• Check that the MCU Server

register with OCS.

 

a confirmation response

Name in IP Network Service

Check the MCU

 

from the OCS to the

- SIP Advanced is identical

Server Name.

 

Registration request.

to the User name defined

 

 

 

for the MCU in the OCS

 

 

 

Active Directory.

 

 

 

• Make sure that the MCU

 

 

 

user is defined in the OCS

 

 

 

Active Directory.

 

 

 

 

ICE failure: Failed to

Subscribe

The MCU did not receive

 

subscribe with the

 

a confirmation response

 

OCS, therefore the

 

from the OCS to the

 

A/V Edge Server

 

Subscription request.

 

URI was not

 

The Subscription is

 

received.

 

required for obtaining the

 

 

 

A/V Edge Server URI

 

 

 

which is followed by the

 

 

 

notify message containing

 

 

 

the credentials).

 

 

 

 

 

ICE failure: The

Notify

The Notify message

 

Notify message

 

containing the A/V Edge

 

containing the A/V

 

Server URI was not

 

Edge Server URI

 

received by the MCU.

 

was not received

 

 

 

 

 

 

 

ICE failure:

Notify

The notify message that

Verify the A/V Edge server is

Received

 

was sent from the A/V

configured in the OCS.

Notification does not

 

Edge Server does not

 

contain URI.

 

contain the A/V Edge

 

 

 

server URI.

 

 

 

 

 

ICE failure: No

Service

The MCU did not receive

 

response from the

 

a confirmation response

 

A/V Edge Server to

 

from the A/V Edge Server

 

the MCU Service

 

to the Service request.

 

Request

 

 

 

 

 

 

 

ICE failure:

Service

The Service message

 

Received Service

 

response does not

 

message does not

 

contain the Credentials.

 

contain the

 

 

 

Credentials.

 

 

 

 

 

 

 

Polycom, Inc.

H-69

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Polycom DOC2702A, RMX 1500 manual ICE Active Alarms, ICE Environment MCU Active Alarms
Page 956 Page 958

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.