Arq

Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Table A-1Call Disconnection Causes (Continued)

Disconnection Cause	Description

H323 call closed. Small bandwidth	The gatekeeper allocated insufficient bandwidth to the
	connection with the endpoint.

H323 call closed. No port left	There are no free ports left in the IP card.

Caller not registered	The calling endpoint is not registered in the gatekeeper.

H323 call closed. ARQ timeout	The endpoint sent an ARQ message to the gatekeeper,
	but the gatekeeper did not respond before timeout.

H323 call closed. DRQ timeout	The endpoint sent a DRQ message to the gatekeeper,
	but the gatekeeper did not respond before timeout.

H323 call closed. Alt Gatekeeper failure	An alternate gatekeeper failure occurred.

H323 call closed. Gatekeeper failure	A gatekeeper failure occurred.

H323 call closed. Remote busy	The endpoint was busy. (Applicable only to dial-out)

H323 call closed. Normal	The call ended normally, for example, the endpoint
	disconnected.

H323 call closed. Remote reject	The endpoint rejected the call.

H323 call closed. Remote unreachable	The call remained idle for more than 30 seconds and
	was disconnected because the destination device did
	not answer. Possible causes can be due to network
	problems, the gatekeeper could not find the endpoint's
	address, or the endpoint was busy or unavailable (for
	example, the “do not disturb” status is selected).

H323 call closed. Unknown reason	The reason for the disconnection is unknown, for
	example, the endpoint disconnected without giving a
	reason.

H323 call closed. Faulty destination	Incorrect address format.
address

H323 call closed. Small bandwidth	The gatekeeper allocated insufficient bandwidth to the
	connection with the endpoint.

H323 call closed. Gatekeeper reject	The gatekeeper rejected the endpoint's ARQ.
ARQ

H323 call closed. No port left	There are no ports left in the IP card.

H323 call closed. Gatekeeper DRQ	The gatekeeper sent a DRQ.

H323 call closed. No destination IP	For internal use.
address

H323 call. Call failed prior or during the	The endpoint did not send its capabilities to the
capabilities negotiation stage	gatekeeper.

H323 call closed. Audio channels didn't	The endpoint did not open the audio channel.
open before timeout

A-2	Polycom, Inc.

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.

Polycom RMX 1500, DOC2702A manual Arq

Models: DOC2702A RMX 1500

Table A-1Call Disconnection Causes (Continued)

Disconnection Cause

Polycom, Inc.

DOC2702A, RMX 1500 specifications