Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Table H-9New Active Alarms (Continued)

Alarm Code

Alarm Description

 

 

SIP TLS: Registration transport

This alarm indicates that the communication with the SIP server

error

cannot be established. Possible causes are:

 

• Incorrect IP address of the SIP server

 

• The SIP server listening port is other than the one defined in

 

the system

 

• The OCS services are stopped

 

Note:

 

Sometimes this alarm may be activated without real cause.

 

Resetting the MCU may clear the alarm.

 

 

SIP TLS: Registration

This alarm indicates a mismatch between the security protocols

handshake failure

of the OCS and the MCU, preventing the Registration of the

 

MCU to the OCS.

 

 

SIP TLS: Registration server not

This alarm is displayed when the MCU does not receive a

responding

response from the OCS to the registration request in the

 

expected time frame. Possible causes are:

 

• The MCU FQDN name is not defined in the OCS pool, or is

 

defined incorrectly.

 

• The time frame for the expected response was too short and

 

it will be updated with the next data refresh. The alarm may

 

be cleared automatically the next time the data is refreshed.

 

Alternatively, the OCS Pool Service can be stopped and

 

restarted to refresh the data.

 

• The MCU FQDN name is not defined in the DNS server. Ping

 

the DNS using the MCU FQDN name to ensure that the MCU

 

is correctly registered to the DNS.

 

 

SIP TLS: Certificate has expired

The current TLS certificate files have expired and must be

 

replaced with new files.

 

 

SIP TLS: Certificate is about to

The current TLS certificate files will expire shortly and will have

expire

to be replaced to ensure the communication with the OCS.

 

 

SIP TLS: Certificate subject

This alarm is displayed if the name of the MCU in the certificate

name is not valid or DNS failed

file is different from the FQDN name defined in the OCS.

to resolve this name

Note:

 

Occasionally this alarm may be activated without real cause.

 

Resetting the MCU may clear the alarm.

 

 

H-68

Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual Alarm Code Alarm Description
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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