Chapter 19-Gateway Calls

Optional:

[MCU prefix in SIP Proxy][GW Profile ID]*[Destination Number, first participant]*[Destination Number, second participant]**[destination number]......*[Destination Number, tenth participant]@domain name

For example, if the GW Profile ID is 2000, the domain name is service.polycom.com, and the destination number is 3456, enter: 2000*3456@service.polycom.com.

If using the IP address of the RMX signaling host (for example, 172.22.188.22) instead of the domain name enter: 2000*3456@172.22.188.22.

To invite two participants IP: 3456 and ISDN: 9251444, enter: 2000*3456*9251444@service.polycom.com.

To invite two participants IP: 3456 and PSTN: 9251234, enter: 912000*3456**9251234@service.polycom.com.

Gateway IVR

Can be used by IP endpoints when the destination dialing string includes the address of the MCU only. This is the same flow as the dialing method used for ISDN/PSTN calls, however it is less recommended for IP participants. For details, see page 19-8.

Dialing from H.323 Endpoints

Figure 19-3Dialing String and Call Flow from IP Endpoint to ISDN Endpoint

[MCU prefix in GK] - the prefix with which the RMX is registered to the gatekeeper. [GW Profile ID] - The ID of the Gateway Profile to be used for the gateway call and the IVR message.

The dialing string format is:

[MCU prefix in GK][GW Profile ID]

For example, if the MCU Prefix in the GK is 91 and the GW Profile ID is 2000 enter: 912000.

Once the participant is connected to the Gateway Profile and hears the IVR message requesting the destination number, using the DTMF input keypad, the participant enters the number of the destination endpoint followed by the # key. PSTN numbers are identified by an * before the number.

For example, enter 3456# for IP endpoint, or 9253456# for ISDN, or *9253456# for PSTN phone.

Polycom, Inc.

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Polycom DOC2702A, RMX 1500 manual Gateway IVR, 19-5
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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