Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000

2In the IVR Services list toolbar, click the Replace/Change Music File ( ) button.

The Install Music File window opens.

3Click the Browse button to select the audio file (*.wav) to upload. The Open dialog box opens.

4Select the appropriate audio *.wav file and then click the Open button. The selected file name is displayed in the Install Music File dialog box.

5Optional. You can play the selected file by clicking the Play () button. a Click Play Selected File to play a file on your computer.

b Click Play RMX File to play a file already uploaded on the RMX.

6In the Install Music File dialog box, click OK to upload the file to the MCU. The new file replaces the previously uploaded file and this file is used for all background music played by the MCU.

Creating Audio Prompts and Video Slides

The RMX is shipped with default voice messages (in WAV format) and video slides that are used for the default IVR services. You can create your own video slides and record the voice messages for different languages or customize them to your needs.

Recording an Audio Message

To record audio messages, use any sound recording utility available in your computer or record them professionally in a recording studio. Make sure that recorded message can be saved as a Wave file (*.wav format) and that the recorded format settings are as defined in steps 4 and 5 on page 17-29. The files are converted into the RMX internal format during the upload process.

This section describes the use of the Sound Recorder utility delivered with Windows 95/98/ 2000/XP.

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Polycom, Inc.

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Polycom RMX 1500 Creating Audio Prompts and Video Slides, Recording an Audio Message, Install Music File window opens
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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