Chapter 17-IVR Services
Polycom, Inc. 17-37

8If required, determine who can invite other participants to the conference using DTMF

codes by changing the permissions to either Chairperson or Everyone.

9Click OK.

Disabling the Invite Participant Option

To disable the Invite Participant option:

1From the IVR Services - DTMF Codes tab, delete the DTMF digits from the DTMF Code

column.

2Click OK.

Default IVR Prompts and Messages

The system is shipped with the following audio prompts and messages:

Table 17-14 Default IVR Messages
Message Type Message Text File Name
General Welcome
Message
“Welcome to unified conferencing.” General_Welcome.wav
Chairperson
Identifier Request
“For conference Chairperson Services,
Press the Pound Key. All other
participants please wait...”
Chairperson_ Identifier.wav
Request
Chairperson
Password
“Please enter the Conference
Chairperson Password. Press the
pound key when complete.”
Chairperson_Password.wav
Retry Chairperson
Password
“Invalid chairperson password. Please
try again.”
Chairperson_
Password_Failure.wav
Request
Password
“Please enter the conference password.
Press the pound key when complete.”
Conference_ Password.wav
Retry Password “Invalid conference password. Please
try again.”
Retry_ Conference_
Password.wav
Request Digit “Press any key to enter the conference.” Request_Digit.wav
Request Billing
Code
“Please enter the Billing code. Press the
pound key when complete.”
Billing_Code.wav
Requires
Chairperson
“Please wait for the chairperson to join
the conference.”
Requires Chairperson.wav
Chairperson Exit “The chairperson has left the
conference.”
Note: The
TERMINATE_CONF_AFTER_CHAIR_
DROPPED flag must be enabled to play
this message.
Chairperson_Exit.wav