Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide

Table 19-2GK_MANDATORY_FOR_CALLS_IN - System Flag (Continued)

Flag Value

Gatekeeper

Results

Available

 

 

 

 

 

YES

YES

Dial-in call is connected using the Gatekeeper.

 

 

 

Enabling or Disabling Direct IP Dialing

The direct IP dialing is enabled by default. To disable it, manually add the flags

GK_MANDATORY_FOR_CALLS_OUT and GK_MANDATORY_FOR_CALLS_IN to the System Configuration - MCMS_PARAMETERS dialog box and for each flag enter the required value (YES or NO).

For more information on flag definition, see "Modifying System Flags” on page 22-1.

For flag changes (including deletion) to take effect, reset the RMX. For more information see "Resetting the RMX” on page 21-69.

ISDN Participants

Two dialing methods are available to ISDN/PSTN participants:

Via Gateway IVR

Direct with automatically generated destination dial strings from dial-in strings. This dialing method is available from Version 7.1 and is supported on RMX with MPM+ and MPMx cards.

In addition, PSTN participants can dial the Gateway IVR and can use the MCU or DMA prefix in the gatekeeper together with the conference ID/endpoint alias as the destination string to simplify the input. This is one of the methods for PSTN participants to connect to a virtual Meeting Room on the DMA.

Gateway IVR

In this flow, the calling endpoint enters the dialing string that includes the access number to the RMX Gateway Profile.

The endpoint connects to the RMX and is welcomed by the IVR Welcome slide and message: “Please enter the destination number” followed by the dial tone.

Using the endpoint’s DTMF input device such as remote control, the participant enters the number of the destination endpoint followed by the # key. Only one number can be dialed.

While the system dials to the destination endpoints, the participant hears the dialing rings. During the connection phase, the number being dialed is displayed on the screen of the calling endpoint.

If the call is not answered or it cannot be completed using one communication protocol, the system will try to connect the endpoint using the next communication protocol according to the selected protocols in the following order: H.323, SIP and ISDN.

PSTN numbers are identified separately and are dialed immediately without trying other connections.

If the endpoint is busy, the system will not try to connect the endpoint using another protocol.

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Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual Isdn Participants, Enabling or Disabling Direct IP Dialing

DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.