Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000

—In the Message File column, click the table entry, and then select the appropriate audio message.

9Click the General tab.

The New Entry Queue IVR Service - General dialog box opens.

The administrator can enable an audio message that informs the participant of the lack of Video Resources in the RMX and that he/she is being connected as Audio Only. The message states: All video resources are currently in use. Connecting using audio only.

The following guidelines apply:

—The IVR message applies to video participants only. Audio Only participants will not receive the message.

—Only H.323 and SIP participants receive the audio message.

—Downgrade to Audio Only is not supported for undefined ISDN dial in participants. These participants are disconnected if there is a lack of Video Resources.

—The audio message is the first message after the call is connected, preceding all other IVR messages.

—The message is called No Video Resources-Audio Only and the message file (.wav) is called No video resources audio only.wav.

—The audio message must be added to the Conference and Entry Queue IVR Services separately.

—The IVR message can be enabled/disabled by the administrator using the ENABLE_ NO_VIDEO_RESOURCES_ AUDIO_ONLY_MESSAGE System Flag in system.cfg.

Possible values: YES / NO, default: YES

If you wish to modify the flag value, the flag must be added to the System Configuration file. For more information see the "Modifying System Flags” on page 22-1.

10Enter the message Name and Message File name for the Audio Only message:

—Message Name: No Video Resources-Audio Only

—Message File name: No_Video_Resources_Audio_Only.wav

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Polycom, Inc.

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Polycom RMX 1500, DOC2702A manual New Entry Queue IVR Service General dialog box opens
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DOC2702A, RMX 1500 specifications

The Polycom RMX 1500, also known by its model number DOC2702A, is a significant player in the realm of video conferencing technology. Designed to enhance collaboration across various platforms, this versatile solution caters to the communication needs of medium to large enterprises, providing high-quality video, voice, and content sharing experiences.

One of the primary features of the RMX 1500 is its unparalleled scalability. The system supports up to 150 simultaneous video endpoints, allowing organizations to expand their video conferencing capabilities as needed. This flexibility makes it an ideal solution for growing businesses that require robust communication tools. The RMX 1500 can also handle a variety of video resolutions, from standard definition to HD, ensuring that users can enjoy clear and crisp visuals during their meetings.

The Polycom RMX 1500 utilizes advanced technologies such as the Polycom RealPresence technology, which significantly enhances video quality and reliability. This technology incorporates features like Adaptive Bandwidth Management, which optimizes video streams based on available bandwidth, thus ensuring a seamless experience even in less-than-ideal network conditions. This ensures that users can engage in meetings without interruptions or quality degradation, regardless of their location.

Another notable characteristic of the RMX 1500 is its robust interoperability with a wide range of video conferencing systems and protocols. This means that businesses can easily connect with partners, clients, and colleagues using different systems, reducing the barriers to effective communication. The RMX 1500 supports various codecs and standards, including H.323 and SIP, making it a versatile choice for organizations that work with multiple platforms.

Furthermore, the RMX 1500 is equipped with tools for content sharing, allowing participants to share presentations, documents, and other materials during meetings. This promotes interactive discussions and enhances collaboration among team members. In addition, the system features an intuitive user interface, making it easy for users to schedule meetings, manage participants, and control audio and video settings.

The product also places a strong emphasis on security, providing encryption options for video and audio streams to protect sensitive information shared during conferences. This commitment to security is essential for organizations that need to meet compliance standards and safeguard intellectual property.

In summary, the Polycom RMX 1500 (DOC2702A) is a powerful video conferencing solution that combines flexibility, scalability, and high-quality performance. With its advanced technologies, interoperability, content sharing capabilities, and emphasis on security, it serves as an invaluable tool for enhancing communication and collaboration in today’s fast-paced business environment.
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