Polycom 3725-77601-001H manual Endpoint Software Update Operations, Device Details

Polycom CMA System Operations Guide

Clear the Status of Scheduled Provisioning . . . . . . . . . . . . . . . . . . . . . 189

Cancel a Scheduled Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

12 Endpoint Software Update Operations . . . . . . . . . . . . . . . 191

Automatic Software Update Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 View Automatic Software Update Information . . . . . . . . . . . . . . . . . . 191 View Automatic Software Update Packages . . . . . . . . . . . . . . . . . . . . 192 Set Maintenance Window for Automatic Software Updates . . . . . . . 193

Implement Automatic Software Updates for Endpoints . . . . . . . . . . 193 List the Serial Numbers for the Endpoints to be Updated . . . . . 194 Download the Required Software Package . . . . . . . . . . . . . . . . . . 195 Request Update Activation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Upload the Software Package and Create a Software Update Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Set an Automatic Software Update Policy . . . . . . . . . . . . . . . . . . . 197

Trial a Software Update Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Create a Local Trial Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Upload the Software Package and Create a Trial Software Update Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Promote the Trial Software Update Package to Production . . . . 199 Delete the Trial Software Update Package . . . . . . . . . . . . . . . . . . 200

View and Implement Software Updates for Peripherals . . . . . . . . . . 200 View Software Updates for Peripherals . . . . . . . . . . . . . . . . . . . . . 201 Upload Peripheral Software Updates to the CMA Web Server . 202 Configure Peripheral Updates for Production . . . . . . . . . . . . . . . 202 Configure Peripheral Updates for Trial . . . . . . . . . . . . . . . . . . . . . 204

Scheduled Software Update Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 View Scheduled Software Update Information . . . . . . . . . . . . . . . . . . 206 View List of Software Update Packages . . . . . . . . . . . . . . . . . . . . . . . . 206

Implement Scheduled Software Updates for Endpoints . . . . . . . . . . 206 List the Serial Numbers for the Endpoints to be Updated . . . . . 206 Download the Required Software Package . . . . . . . . . . . . . . . . . . 207 Request Update Activation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Upload the Software Package and Create a Software Update Profile 209

Schedule the Software Update for Endpoints . . . . . . . . . . . . . . . . 209 Cancel Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

13 Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Device Summary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Device Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Call Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Device Alerts Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

viii Polycom, Inc.