Endpoint Software Update Operations

2Select the appropriate Endpoint Type and Endpoint Model combination for the endpoint to update.

3Click Get Serial Numbers .

The Endpoint Serial Number List appears listing the endpoints of the selected type and model that are eligible for scheduled software updates.

4As needed, use the Filter to customize the endpoint list.

5Select the specific endpoints to be updated. To select all endpoints in the list, click the check box in the column header.

6Click Get Serial Numbers.

The serial number(s) appear in the text box on the page.

7When updating a single endpoint:

a Record the serial number:_____________________________________

b Click Close.

The Scheduled Software Updates list reappears.

8When updating multiple endpoints:

a Copy and paste the serial numbers from the endpoint serial number list to a .txt file that you can submit to the Polycom Product Activation site. Put one serial number per line as shown in the following example.

82071007E1DACD

82070407E010CD

820418048078B2

82040903E00FB0

bReturn to the endpoint serial number list and click Close.

The Scheduled Software Updates list reappears.

cRepeat steps 2 through 8 for the each endpoint or set of endpoints to be updated. You may include all of the serial numbers for all of the different endpoint types in the same .txt file.

dSave the .txt file.

Download the Required Software Package

To download the software package required to update the endpoints

1On your local system, create a directory to which to save the software package (if one does not already exist).

2For Polycom endpoints:

a Open a web browser and go to http://support.polycom.com.

Polycom, Inc.

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Polycom 3725-77601-001H manual Scheduled Software Updates list reappears