Polycom 3725-77601-001H manual Endpoint Passwords, Considerations for Third-Party Endpoints

Polycom CMA System Operations Guide

•If an endpoint scheduled for update is In a Call, the CMA system waits until the call ends before updating the endpoint. The system checks the endpoint at 15 minute intervals.

•If an endpoint scheduled for update is Offline, the CMA system attempts to connect to the endpoint every hour until the endpoint is Online.

•A software update may reboot the endpoint.

Endpoint Passwords

A CMA system can manage Polycom endpoints only when the password in the device record matches the password in the endpoint. Matching passwords are required to:

•Schedule provisioning of an endpoint through a CMA system.

•Use the Scheduled Software Update feature.

•Monitor the endpoint from the Endpoint > Monitor View.

You can update the password for certain endpoint systems through scheduled provisioning only after you have entered the matching password in the CMA system. In this case, you must instruct end-users not to change the password.

Note

Some companies select an administrative password that is used for all endpoints and regularly updated through provisioning.

For third-party endpoints, passwords may be required to access the endpoint management software.

For information about restrictions in changing passwords for a specific endpoint, see the documentation for the endpoint.

Considerations for Third-Party Endpoints

The CMA system includes additional command and control for select TANDBERG C Series, TANDBERG Edge, and LifeSize Team and Express endpoints. The CMA system can send a Reboot command to these endpoints, and the endpoints can receive and act on the command. In addition, the CMA system can:

•Discover these endpoints by searching for them within a range of IP addresses.

•Complete the initial configuration of these endpoints.

•Schedule and launch point-to-point conferences on these endpoints.

136 Polycom, Inc.