Polycom 3725-77601-001H manual Call Detail Records Report, Go to Reports H.323 Call Detail Records

Polycom CMA System Operations Guide

dIn the Data Limit field, enter the time frame in minutes for which to chart the data. The default is 60 minutes.

The charts are dynamically updated for your selections. The site-links are displayed in the same order as the site-link grid.

H.323 Call Detail Records Report

The H.323 Call Detail Record (CDR) report includes CDRs for Polycom and non-Polycom endpoints. Use data from the H.323 Call Detail Record (CDR) report to troubleshoot problems, provide information about network traffic, and ensure accurate billing for video calls.

Notes

•Endpoints that access the CMA system through a Polycom VBP device do not have CDRs.

•Only calls that go through the gatekeeper are included in this report.

•A Call Detail Record is recorded for each IP call into a conference.

•CDR reports may not include data for calls made in the last 24 hours, depending upon when the data in the localcdr.csv file was last updated.

To work with the H.323 Call Detail Records report data, extract the report from the Logger.dbo.calls database. See your Microsoft SQL Server documentation for information about extracting data.

To view the H.323 Call Detail Records report

1Go to Reports > H.323 Call Detail Records.

The H.323 Call Detail Records report appears. It lists the CDRs for the 5,000 most recent IP calls made to or from system-managed endpoints. It includes the following information.

	Column	Description
	Call ID	Specifies the ID automatically generated for the call.
	Conf ID	Specifies the GUID (global unique identifier) for the
		conference to which the call was made.
	Date/Time	Specifies the date and time the call started, provided in
		local time for the server.
	Source	Specifies the name, IP, or alias of the endpoint that
		originated the call.
	Source Address	Specifies the IP address of the endpoint that originated
		the call.
284		Polycom, Inc.