Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom |
| Possible causes |
| Solution | |
| • | Power cord is not plugged in | • | Properly plug in the power | |
|
| properly. |
| cord. | |
| • Temperature control is not | • Set the temperature lower. | |||
|
| set correctly. | |||
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| ||
Fridge/freezer does | • | Refrigerator is located near | • | Keep the refrigerator away | |
not operate. |
| a heat source or direct |
| from direct sunlight or a | |
| sunlight. |
| heat source. | ||
Fridge/freezer |
|
| |||
• | Not enough clearance | • | Make sure to secure at least | ||
temperature is | |||||
| between refrigerator and |
| 7 mm of space from the rear | ||
warm. |
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| |||
| sides/rear. |
| and side walls of the cabinet. | ||
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| |||
| • | Vacation mode is activated. | • | Deactivate vacation mode. | |
| • | The refrigerator is | • | Do not overload the | |
|
| overloaded. Food is blocking |
| refrigerator. Do not allow | |
|
| the refrigerator vents. |
| food to block ventilation. | |
Fridge/freezer is | • | Temperature control is not | • Set the temperature higher. | ||
| set correctly. | ||||
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| |||
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| • | To prevent condensation | |
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| from forming, the | |
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| refrigerator has | |
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| piping in the front corners. | |
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|
| If the ambient temperature | |
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|
| rises, this equipment may | |
| • | Refrigerator has |
| not work effectively. This is | |
Interior wall is hot. |
| not a system failure. | |||
| piping in the interior wall. |
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English 51
Troubleshooting
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