Polycom CMA System Operations Guide

description CMA Desktop - shipped version—is available for the Polycom CMA Desktop client. Default automatic software update profiles are not available for other endpoint systems. To create an automatic software update profile, you upload the software package and create a profile for the update.

Automatic Software Update Versions

After creating an automatic software update profile, you can use the Version to use and Allow this version or newer selections to manage the roll out of software update packages. These selections also allow you to manage the release of multiple software packages for the same endpoint type.

Here’s how it works: All endpoints have a current version of software. To automatically overwrite that current software with a different software version on all dynamically managed endpoint systems:

1You first create a new automatic software update profile that includes the new software update package.

2Then to activate the roll out, you change the Version to use selection from the current value (None by default) to the new version number and Update the page.

The next time a dynamically managed endpoint polls the CMA system, it will detect that it has a different software version than the Version to use selection, so it will automatically download and install the identified software update package. Use this method to force users to use a specific software version.

Note

Until the Version to use selection is enabled, the automatic software update is not activated.

If you also enable the Allow this version or newer selection, anytime you package a newer version of software into an automatic software profile that package will be automatically installed on all dynamically managed endpoint systems.

Some important things to note about software versions

Newer software is identified by the version number. If the Allow this version or newer selection is enabled, when a dynamically managed endpoint polls the CMA system, the system will compare the current software version number with the packaged software version numbers. The CMA system will send the software package with the highest version number to the endpoint.

You can also use the Version to use selection to roll endpoints back to older software versions. If you change the Version to use selection to an older software version and clear the Allow this version or newer selection, the CMA system will send the specifically identified software package to the endpoint even if it is an older version.

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Polycom, Inc.

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Polycom 3725-77601-001H manual Automatic Software Update Versions