Operating in Maximum Security Environments

Operator

The operator’s reporting functionality and workflow on a CMA system operating in maximum security mode has changed . Users assigned the Operator role can only access the following system report:

Conference Usage Report

Users assigned the Operator role cannot access the following system reports:

IP Call Detail Records

Endpoint Usage Report

Gatekeeper Message Log

For more information on these reports, see the Polycom CMA System

Administrator’s Guide.

Auditor

Users assigned the Auditor role can access the following system reports:

Endpoint Usage Report

System Log Files

Audit Log Files

For more information on these reports, see the Polycom CMA System

Administrator’s Guide.

The Auditor role and workflow allows the auditor to:

View online the Endpoint Usage Report for selected endpoints.

The system change required to support this workflow change is:

The Endpoint Usage Report menu option and page is available from the Reports menu, but the Generate Report and Download All CDRs options are not available to the auditor.

Download the System Log Files.

The system changes required to support this workflow change are:

The System Log Files menu option and page is available from the Reports menu.

The Download ALL command is available from the list of ACTIONS.

Backup and Delete audit log files.

The system changes required to support this workflow change are:

The Audit Log Files menu option and page is available from the Reports menu.

The Backup and Delete command is available from the list of ACTIONS. This option allows an auditor to backup and delete selected audit logs. During this process, the CMA system requires that

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Polycom 3725-77601-001H manual Auditor, Download the System Log Files, Backup and Delete audit log files