Polycom 3725-77601-001H manual With the device

Polycom CMA System Operations Guide

Field	Description
Scheduled	The date and time, in the default format of yyyy-mm-dd
	hh:mm, when the device software is scheduled to be
	updated.
	This field is blank if the device is not scheduled for
	provisioning.
Last Attempt	The date and time, in the default format of yyyy-mm-dd
Date/Time	hh:mm:ss, of the last software update message exchanged
	with the device.
Failure Reason	A text description of the reason the software update failed.
	Causes for failure may include:
	• The software update file location does not exist.
	• A password for the device is set in the video endpoint
	system, and you must enter it in CMA.
	• A network error has occurred.
	• The update has timed out.
	• An internal error occurred on the device, and you must
	reboot it.
	• A profile has not been configured.
	• An endpoint is offline.
	• An incorrect activation key is in the key file.
	• An unknown error has occurred. Reboot the device
Log Message	A read-only text box that contains the log message text
	recorded during the execution of the software update.
	Note that there are no log messages displayed for
	dynamically-managed endpoints.

220 Polycom, Inc.