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Chapter 2: Using Your Phone
○If you’re in handsfree speakerphone mode, press the Speakerphone key.
○If you’re in headset mode, press the Headset key. See Using a Headset.
Timesaver: Quickly Ending a Call
Your phone may be set up so that you can end calls by tapping the Line Key. If your system administrator has enabled this feature, you can end an active call by tapping the Line Key associated with the call.
Using a Headset
If you use a headset, you can set up your phone so that all calls use your headset. You can also use the hookswitch button on your headset to place, answer, and end calls.
Note: Using an
If your headset has a
002)is required if you want to use it with SoundPoint IP 321 and 331 phones. To purchase the Headset Jack Adapter, contact your reseller.
Plug the headset
Troubleshooting: Dealing with Electrostatic Discharge
If headsets are deployed in high static environments where users frequently disconnect and re- connect the headset to the phone, it is possible that the phone can be damaged by electrostatic discharge (ESD).
You should take precautions to avoid excessive static buildup in your environment. This can include humidity control and removal of synthetic materials near the phone location. Antistatic spray applied to carpets in the workplace can reduce the level of static buildup.
Enabling Headset Memory Mode
This feature is especially useful for permanent or
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