Chapter 3: Using the Advanced Features of Your Phone

End the page. This ends the page at your phone only.

Place a new call.

Receiving Pages During Active Calls

How you handle a page when you’re in an active call depends on the page priority and if you’re allowed to receive a page when you’re in an active call.

If the page is a Normal:

If your phone is allowed to receive pages during active calls, the page displays in the inactive call group as an active page and immediately plays. You’ll hear both the original call and the page. To hear only the page, hold or end the call.

If your phone isn’t allowed to receive pages during active calls, the page displays in the inactive call group as a held page.

You can listen to the page by resuming it. This will place the active call on hold.

If page is a Priority or Emergency page, the page displays in the inactive call group as an active page and immediately plays. You’ll hear both the original call and the page. To hear just the page, hold or end the call.

Adjusting the Volume of Pages

You can adjust the volume of pages while they play. During a page, press either Volume Up or Volume Down to raise or lower the page volume.

If you adjust the volume of a non-emergency page, your phone will use the adjusted volume for subsequent non-emergency pages. However, only your system administrator can change the volume of an Emergency page.

Changing Where Pages are Played

While you send a page, you can pick up the handset or press Speakerphone or the Headset key and continue speaking. You can also press the Microphone Mute key to mute your audio so that the people receiving your page won’t hear anything. This behavior is similar to a phone call.

When you receive a page, the page is played through the phone's speakerphone.

Updating the Default Paging Group

If you press and hold the Paging soft key, your page will automatically go to the default paging group, Paging Group 1. If you want, you can change the default paging group.

To update the default Paging Group:

1Press the Menu key, then select Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, press the Select key.

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Polycom 32x manual Adjusting the Volume of Pages, Changing Where Pages are Played, Updating the Default Paging Group