Contents

Assigning Speed Dial Indexes

40

Accessing Voicemail

41

Working with Multiple and Shared Lines

42

Supporting Multiple Lines

42

Supporting Multiple Line Keys Per Line

42

Supporting Multiple Call Appearances

42

Supporting Shared Lines

43

Locking and Unlocking Your Phone

44

About Your User Password

45

Locking and Unlocking Your Phone

45

Calling and Answering from a Locked Phone

46

Logging Into Phones

47

Logging In and Out of a Phone

48

Placing Calls from Phones that are in the Logged Out State

50

Changing Your User Password

50

Chapter 3: Using the Advanced Features of Your Phone

53

SIP-B Automatic Call Distribution

53

Logging Into and Out of ACD

54

Setting ACD Agent Availability

54

Using Buddy Lists

55

Updating Your Presence Settings

55

Managing Buddies

55

Updating Your Buddy List

55

Blocking and Unblocking Your Buddies

56

Integrating With Microsoft Live Communications Server 2005

56

Broadcasting Messages Using Push-to-Talk and Group Paging

58

Push-to-Talk Mode

58

Sending and Receiving PTT Broadcasts

58

Sending PTT Broadcasts

59

Receiving PTT Broadcasts

60

Receiving PTT Broadcasts When You’re Not in an Active Call

60

Receiving PTT Broadcasts During Active Calls

60

Replying to PTT Broadcasts

61

Ending PTT Broadcasts

61

Adjusting the Volume of PTT Broadcasts

61

Changing Where Broadcasts are Played

61

Updating the Default Channel

62

Updating Channel Subscriptions

62

Allowing PTT Broadcasts to Play During Active Calls

62

Group Paging Mode

63

Sending and Receiving Pages

63

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Polycom 32x manual Using the Advanced Features of Your Phone