Introducing Phone Components | Polycom 32x specification

SoundPoint IP 32x/33x User Guide

Introducing Phone Components

The following figure shows the phone’s primary hardware features.

1Handset—Provides audio output for calls that use the handset

2Deskmount—Holds the phone at the appropriate level for use of the desk

3Speakerphone (under Handset)—Provides ringer and handsfree audio output

4LED Indicator—The LED flashes red to indicate the following:

○The software is booting.

○A message is waiting.

5Microphone—Allows handsfree audio transmission during calls and conferences.

6Volume Keys —Adjust the volume of the handset, headset, speaker, and ringer.

Understanding the Phone Keypad

The following figure shows the keys on the phone.

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Polycom 32x manual Introducing Phone Components, Understanding the Phone Keypad

Contents

Polycom SoundPoint IP 32x/33x User Guide Trademark Information Patent InformationDisclaimer Copyright Notice Contents Alternating Between Handset, Headset, and Speakerphone Using the Advanced Features of Your Phone Customizing Your Phone Introduction About This GuideWho Should Read This Guide? How This Guide is Organized What’s New in This Guide Conventions Used in This Guide Following typographic conventions are used in this guide Recommended References Getting Help and SupportCustomer Feedback Getting Started with Your Phone Introducing Phone Components Understanding the Phone Keypad Getting Started with Your Phone What Displays on the Screen? Phone Icons Navigating Menus, Lists, and Fields Timesaver Page Up and Page Down Shortcuts Entering Data and Editing Fields User Tip Entering Special Characters Troubleshooting Phone Issues Registering the PhoneWeb Info Registering Standalone Phones Using the Polycom Web Configuration Utility To access the Web Configuration Utility for your phone Using Your Phone Calling and Answering Answering When Not in Another Call Answering CallsUser Tip Answering Calls While Your Phone is Locked Answering When in Another Call To answer a call using the handsetTo answer a call using Handsfree Speakerphone mode To answer a call using the headset SoundPoint IP 32x/33x User Guide Answering Calls When the Phone has Multiple Call Appearances Placing Calls Calling Using the Handset To place a call using the handset Calling Using the Speakerphone Calling Using a HeadsetTo place a call using Handsfree Speakerphone mode To place a call using a headset Calling Using the Dial Key Ending CallsCalling from Directories Calling by Speed Dialing Using a Headset Enabling Headset Memory ModeTroubleshooting Dealing with Electrostatic Discharge Timesaver Quickly Ending a Call Using Electronic Hookswitch To enable Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory To activate Headset Memory Mode User Tip Anwering a Call when Silent Ringing is Enabled Ignoring Incoming CallsRejecting Incoming Calls To ignore a call During Calls Alternating Between Handset, Headset, and SpeakerphoneHolding and Resuming Calls User Tip Muting Yourself During a Conference Transferring Calls Handling Multiple Calls on HoldPerforming a Consultative Transfer Performing a Blind Transfer To perform a consultative transferTo perform a blind transfer Setting Up Conferences To set up a conference call using the Conf soft keyHosting Conference Calls User Tip Dialing a Phone Number Splitting Conference Calls Holding and Resuming Conference CallsEnding Conference Calls To enable call forwarding to another party Changing the Way Calls Are AnsweredForwarding All Calls to Another Party To end a conference call To disable call forwarding Rejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Troubleshooting I Can’t Reject Calls on a Shared LineDiverting Calls from a Contact to Another Party To divert incoming calls from a contact to a third party Working with Call Lists Multiple Lines and Do Not Disturb Managing Call Lists To manage the listed callsUser Tip Shortcuts to Call Lists Working with Your Contact Directory Searching Your Contact DirectoryAdding Contacts to Your Contact Directory Adding Contacts Manually To add a contact manuallyUser Tip Adding the First Contact Adding Contacts from Call Lists To add a contact from a call list To update a contact Updating Your Contact DirectoryUser Tip Verifying Contacts or Adding More Information Deleting Contacts from Your Contact Directory To delete a contact from the local contact directoryTimesaver Quickly Updating Contacts Working with Your Corporate Directory Searching Your Corporate Directory See Searching Your Corporate Directory Controlling What is Heard Select Settings Basic Ring TypeChanging the Ring Tone Changing the Ring Tone for Your Phone Changing the Speaker Volume Changing the Ringer VolumeChoosing Where You Hear Sound Effects Setting Ring Tones for Contacts Managing Speed Dials Assigning Speed Dial Indexes To add or edit a speed dial index for an existing contactTo assign a new speed dial key Accessing Voicemail Timesaver Quickly Accessing VoicemailTo listen to voice messages User Tip Assigning Speed Dial Index Values Working with Multiple and Shared Lines Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Multiple Call Appearances Supporting Shared Lines Locking and Unlocking Your Phone About Your User Password To change your user passwordLocking and Unlocking Your Phone To lock your phone Default setting is Allow ringing when locked Calling and Answering from a Locked PhoneTo unlock your phone To call an authorized number from a locked phone Logging Into Phones To answer a call on a locked phone Logging In and Out of a Phone To log in to a phone To log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out State Using Your Phone Page Using the Advanced Features of Your Phone Troubleshooting I Can’t Access Automatic Call DistributionSIP-B Automatic Call Distribution Setting ACD Agent Availability Logging Into and Out of ACD Using Buddy Lists Updating Your Presence SettingsManaging Buddies Updating Your Buddy List Integrating With Microsoft Live Communications Server Blocking and Unblocking Your BuddiesTo add or delete a contact from your buddy status list To block or unblock a contact from your buddy list Using the Advanced Features of Your Phone Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending and Receiving PTT Broadcasts Timesaver Sending a PTT Broadcast to the Default Channel To send a PTT broadcast Receiving PTT Broadcasts Adjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedReplying to PTT Broadcasts Ending PTT Broadcasts Updating the Default Channel Updating Channel SubscriptionsAllowing PTT Broadcasts to Play During Active Calls Group Paging Mode Sending and Receiving PagesSending Pages To send a Timesaver Sending a Group Page to the Default Paging Group Receiving Pages Adjusting the Volume of Pages Changing Where Pages are PlayedUpdating the Default Paging Group Updating Paging Group Subscriptions Allowing Pages to Play During Active Calls Updating Your Phone’s Configuration To update your phone’s configurationRestarting Your Phone To restart the phonePage To configure the time and date Customizing Your PhoneChanging the Time and Date Display Select Settings Basic Backlight Intensity Changing the BacklightChanging the Backlight Brightness To modify the backlight intensity Changing the Backlight Timeout Select Settings Basic Preferences Directory search Changing the LanguageSaving the Contact Directory Search Filter To change the language User Tip Contact Directory Reconfiguration Page Troubleshooting Your Phone Power and Startup Issues Access to Screen and Systems Controls Calling There is no dial tone Service Unavailable message displays on the screen Display Testing Phone Hardware AudioProductivity Suite SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Polycom UC Software Menu System SoundPoint IP 32x/33x User Guide Safety Notices Warranty Exclusive Safety and Compliance Russian Compliance End-User License Agreement for Polycom Software Grant of License Support Services Termination Limitation of Liability USA