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Polycom
32x manual
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Contents
Main
Trademark Information
Patent Information
Disclaimer
Copyright Notice
Contents
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Introduction
About This Guide
Who Should Read This Guide?
How This Guide is Organized
Whats New in This Guide
Conventions Used in This Guide
The following icons are used in this guide:
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Recommended References
Getting Help and Support
Customer Feedback
Chapter 1: Getting Started with Your Phone
Introducing Phone Components
Understanding the Phone Keypad
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What Displays on the Screen?
Phone Icons
Navigating Menus, Lists, and Fields
Entering Data and Editing Fields
Registering the Phone
Troubleshooting Phone Issues
Using the Polycom Web Configuration Utility
Chapter 2: Using Your Phone
Calling and Answering
Answering Calls
Answering When Not in Another Call
Answering When in Another Call
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Answering Calls When the Phone has Multiple Call Appearances
Placing Calls
Calling Using the Handset
Calling Using the Speakerphone
Calling Using a Headset
Calling Using the Dial Key
Calling from Directories
Calling by Speed Dialing
Ending Calls
Using a Headset
Enabling Headset Memory Mode
Using Electronic Hookswitch
While Your Phone Rings
Ignoring Incoming Calls
Rejecting Incoming Calls
During Calls
Alternating Between Handset, Headset, and Speakerphone
Holding and Resuming Calls
Handling Multiple Calls on Hold
Transferring Calls
Performing a Consultative Transfer
Performing a Blind Transfer
Setting Up Conferences
Hosting Conference Calls
Splitting Conference Calls
Holding and Resuming Conference Calls
Ending Conference Calls
Changing the Way Calls Are Answered
Forwarding All Calls to Another Party
Rejecting Calls from a Contact
Diverting Calls from a Contact to Another Party
Temporarily Refusing All Calls (Do Not Disturb)
Multiple Lines and Do Not Disturb
Working with Call Lists
Managing Call Lists
Working with Your Contact Directory
Searching Your Contact Directory
Adding Contacts to Your Contact Directory
Adding Contacts Manually
Adding Contacts from Call Lists
Updating Your Contact Directory
Deleting Contacts from Your Contact Directory
Working with Your Corporate Directory
Searching Your Corporate Directory
Adding Corporate Directory Contacts to Your Contact Directory
Controlling What is Heard
Changing the Ring Tone
Changing the Ring Tone for Your Phone
Setting Ring Tones for Contacts
Changing the Speaker Volume
Changing the Ringer Volume
Muting the Microphone
Choosing Where You Hear Sound Effects
Managing Speed Dials
Assigning Speed Dial Indexes
Accessing Voicemail
Working with Multiple and Shared Lines
Supporting Multiple Lines
Supporting Multiple Line Keys Per Line
Supporting Multiple Call Appearances
Supporting Shared Lines
Locking and Unlocking Your Phone
About Your User Password
Locking and Unlocking Your Phone
Calling and Answering from a Locked Phone
Logging Into Phones
Logging In and Out of a Phone
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Placing Calls from Phones that are in the Logged Out State
Changing Your User Password
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Chapter 3: Using the Advanced Features of Your Phone
SIP-B Automatic Call Distribution
Logging Into and Out of ACD
Setting ACD Agent Availability
Using Buddy Lists
Updating Your Presence Settings
Managing Buddies
Updating Your Buddy List
Blocking and Unblocking Your Buddies
Integrating With Microsoft Live Communications Server 2005
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Broadcasting Messages Using Push-to-Talk and Group Paging
Push-to-Talk Mode
Sending and Receiving PTT Broadcasts
Sending PTT Broadcasts
Receiving PTT Broadcasts
Receiving PTT Broadcasts When Youre Not in an Active Call
Receiving PTT Broadcasts During Active Calls
Replying to PTT Broadcasts
Ending PTT Broadcasts
Adjusting the Volume of PTT Broadcasts
Changing Where Broadcasts are Played
Updating the Default Channel
Updating Channel Subscriptions
Allowing PTT Broadcasts to Play During Active Calls
Group Paging Mode
Sending and Receiving Pages
Receiving Pages
Receiving Pages When Youre Not in an Active Call
Receiving Pages During Active Calls
Adjusting the Volume of Pages
Changing Where Pages are Played
Updating the Default Paging Group
Updating Paging Group Subscriptions
Allowing Pages to Play During Active Calls
Updating Your Phones Configuration
Restarting Your Phone
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Chapter 4: Customizing Your Phone
Changing the Time and Date Display
Changing the Backlight
Changing the Backlight Brightness
Changing the Backlight Timeout
Changing the Language
Saving the Contact Directory Search Filter
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Chapter 5: Troubleshooting Your Phone
Power and Startup Issues
Controls
Access to Screen and Systems
Calling
Display
Audio
Productivity Suite
Testing Phone Hardware
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Safety Notices
Service Agreements
Governing Law
Limitations of Liability
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Safety and Compliance
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End-User License Agreement for Polycom Software