Panasonic KXTG9391T, KX-TG9391T, KX-TG9392 Error messages, Display message Cause/solution

Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message	Cause/solution
Busy	L The called handset or base unit is in use.
	L Other units are in use and the system is busy. Try again later.
	L Privacy mode is on for the call you tried to join (page 21).
	L The handset you are using is too far from the base unit. Move closer
	and try again.
	L The handset’s registration may have been canceled. Re-register the
	handset (page 32).
Check tel line 1	L The supplied telephone line cord has not been connected yet or not
Check tel line 2	connected properly. Check the connections (page 13).
	L If you use the unit as a single-line telephone only, erase the message
	as follows:
	To erase “Check tel line 1”, press {MENU}. i
	{#}{1}{8}{9}
	To erase “Check tel line 2”, press {MENU}. i
	{#}{1}{9}{0}
	When a power failure occurs, the message is displayed again. Erase
	again as above.
Error!!	L The handset’s registration has failed. Move the base unit and
	handset away from all electrical appliances and try again.
	L Recording was too short. Try again.
Failed	L Phonebook copy failed (page 24). Confirm the other unit (the
	receiver) is in standby mode and try again.
Incomplete	L Phonebook copy is incomplete. The receiver’s phonebook memory
	is full. Erase the unnecessary phonebook entries (page 23) from the
	other unit (the receiver) and try again.
Memory full	L The phonebook memory is full. Erase unnecessary entries (page
	23).
	L Message memory is full. Erase unnecessary messages (page 37,
	38).
Messages full	L Message memory is full. Erase unnecessary messages (page 37,
	38).
No link to base.	L The handset has lost communication with the base unit. Move closer
Reconnect AC adaptor.	to the base unit and try again.
	L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the
	adaptor and try again.
	L The handset’s registration may have been canceled. Re-register the
	handset (page 32).
Use rechargeable	L A wrong type of batteries such as Alkaline or Manganese was
battery.	inserted. Use only the rechargeable Ni-MH batteries noted on page
	4, 15.
You must first	L You must subscribe to Caller ID service. Once you receive caller
subscribe to Caller	information after subscribing to Caller ID service, this message will
ID.	not be displayed.

For assistance, please visit http://www.panasonic.com/help 47