Panasonic KX-TG9392 Battery recharge Problem Cause/solution, Caller ID Problem Cause/solution

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	Useful Information

Battery recharge

Problem	Cause/solution
The handset beeps and/or 3	L Battery charge is low. Fully charge the batteries (page 15).
flashes.
I fully charged the batteries, but 3	L Clean the charge contacts and charge again (page 16).
still flashes or 4is displayed.	L It is time to replace the batteries (page 15).
I fully charged the batteries, but the	L Clean the battery ends (S, T) and the charge contacts
operating time seems to be shorter.	with a dry cloth, and charge again.

Making/answering calls, intercom

Problem	Cause/solution
Noise is heard, sound cuts in and out.	L You are using the base unit or handset in an area with high
	electrical interference. Re-position the base unit and use
	the handset away from sources of interference.
	L Move closer to the base unit.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base unit and
	the telephone line jack. Contact your DSL/ADSL provider
	for details.
The base unit and/or handset does not	L The ringer volume is turned off. Adjust the ringer volume
ring.	(page 29).
	L Night mode is turned on. Turn it off (page 31).
I cannot make a call.	L The dialing mode may be set incorrectly. Change the
	setting (page 16).
	L The handset is too far from the base unit. Move closer and
	try again.
I cannot make long distance calls.	L Make sure that you have long distance service.

Caller ID

Problem	Cause/solution
Caller information is not displayed.	L You must subscribe to Caller ID service. Contact your
	service provider/telephone company for details.
	L If your unit is connected to any additional telephone
	equipment such as a Caller ID box or cordless telephone
	line jack, plug the unit directly into the wall jack.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base unit and
	the telephone line jack. Contact your DSL/ADSL provider
	for details.
	L The name display service may not be available in some
	areas. Contact your service provider/telephone company
	for details.
	L Other telephone equipment may be interfering with this
	unit. Disconnect the other equipment and try again.

For assistance, please visit http://www.panasonic.com/help

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Contents Model shown is KX-TG9391 Operating InstructionsTable of Contents Notable differences between the models Product informationThank you for purchasing a Panasonic digital cordless phone KX-TG9391 seriesSupplied accessories Accessory informationAdditional/replacement accessories Expanding your phone system System capabilitiesSales and support information Maximum of 5 parties are availableFor your safety For best performance Important safety instructionsBase unit location/avoiding noise EnvironmentDo not use benzine, thinner, or any abrasive powder Base unit ControlsHandset Using the navigator keys Display/IndicatorsSoft keys LINE1 indicator/LINE2 indicator on the base unit Symbols used in these operating instructionsMenu icons SelectDuring a power failure Connecting the AC adaptor/corded handsetConnections ChargerWire cord Connecting the telephone line cordTo connect to a 2-line telephone jack To connect to 2 single-line telephone jacksExample DSL/ADSL line is line Transparent plug If you subscribe to a DSL/ADSL serviceJacks RJ11C DSL/ADSL filterBattery charge Battery installation and replacementDialing mode Setting up the unit before useDisplay language Voice guidance languageMenu i#250 Select the desired setting Line selection modeDate and time Making calls Answering calls Useful features during a call This feature allows you to join an existing outside call Using the other line during a callCall share Call privacyAdding entries Base unit/handset phonebookGroups Editing entries Finding and calling a phonebook entryErasing entries GroupCopying an entry Copying phonebook entriesCopying all entries Base unit C Handset Menu iV/ Phonebook iSELECTProgramming by scrolling through the display menus Programmable settingsBase unit / YHandset Menu Base unit Main menu Sub-menuHandset Main menu Sub-menu Main menu Sub-menuVoice prompt*1 Customer support Operating Feature Setting System Unit Code Programming using the direct commands237 To answer a call, turn off this featureStart/End 280Programming Night mode Special instructions for programmable settingsAlarm Customer supportOperating additional handsets Registering a unitRegistering a handset to the base unit Additional handsetsCaller ID features Using Caller ID serviceCaller list Group ringer tone for phonebookEditing a caller’s phone number before calling back Caller ID number auto edit featureErasing selected caller information Handset CallErasing all caller information Turning the answering system on/off Answering systemGreeting message Listening to messages using the base unit Listening to messages using the handset Using the answering system remotely Remote access codeRemote operation Voice guidanceTurning on the answering system remotely Remote commandsSkipping the greeting message to leave a message Play greeting messageNumber of rings before the unit answers calls Answering system settingsCaller’s recording time Turning the call screening on/offMenu i#332 Select the desired setting Voice mail serviceVoice Mail message indication Voice mail VM tone detectionTransferring calls IntercomMaking an intercom call Answering an intercom callConference call with an outside call Conference callsAn intercom call Conference call with 2 outside callsYou can locate a misplaced handset by paging it Handset locatorBase unit Locator All registered handsets beep for 1 minute To stop pagingBelt clip Wall mounting for chargerHeadset optional To attach the belt clip To remove the belt clipDisplay message Cause/solution Error messagesGeneral use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Battery recharge Problem Cause/solutionCaller ID Problem Cause/solution Answering system Problem Cause/solution Problem Cause/solutionLiquid damage Problem Cause/solution You are entering the wrong remote access code. If youAre completely dry, reconnect the AC adaptor Telephone line cord. Insert the batteries and charge fullyFCC and other information FCC RF Exposure Warning Energy Star Specifications TTY users hearing or speech impaired users can call Customer servicesPanasonic Corporation WarrantyNorth America Limited Warranty Limits And Exclusions Index Additional handset Alarm 31 Answering calls Base unitPNQX1454ZA CM0708SY0 When you ship the productFor your future reference Panasonic Puerto Rico, Inc