Panasonic KX-TG9391T Customer services, TTY users hearing or speech impaired users can call

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Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)

Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,

Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

56	For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Model shown is KX-TG9391Table of Contents Product information Notable differences between the modelsThank you for purchasing a Panasonic digital cordless phone KX-TG9391 seriesAdditional/replacement accessories Accessory informationSupplied accessories System capabilities Expanding your phone systemSales and support information Maximum of 5 parties are availableFor your safety Important safety instructions For best performanceBase unit location/avoiding noise EnvironmentDo not use benzine, thinner, or any abrasive powder Handset ControlsBase unit Soft keys Display/IndicatorsUsing the navigator keys Symbols used in these operating instructions LINE1 indicator/LINE2 indicator on the base unitMenu icons SelectConnecting the AC adaptor/corded handset During a power failureConnections ChargerConnecting the telephone line cord Wire cordTo connect to a 2-line telephone jack To connect to 2 single-line telephone jacksIf you subscribe to a DSL/ADSL service Example DSL/ADSL line is line Transparent plugJacks RJ11C DSL/ADSL filterBattery installation and replacement Battery chargeSetting up the unit before use Dialing modeDisplay language Voice guidance languageDate and time Line selection modeMenu i#250 Select the desired setting Making calls Answering calls Useful features during a call Using the other line during a call This feature allows you to join an existing outside callCall share Call privacyGroups Base unit/handset phonebookAdding entries Finding and calling a phonebook entry Editing entriesErasing entries GroupCopying phonebook entries Copying an entryCopying all entries Base unit C Handset Menu iV/ Phonebook iSELECTProgrammable settings Programming by scrolling through the display menusBase unit / YHandset Menu Base unit Main menu Sub-menuMain menu Sub-menu Handset Main menu Sub-menuVoice prompt*1 Customer support Programming using the direct commands Operating Feature Setting System Unit CodeTo answer a call, turn off this feature 237Start/End 280Programming Special instructions for programmable settings Night modeAlarm Customer supportRegistering a unit Operating additional handsetsRegistering a handset to the base unit Additional handsetsUsing Caller ID service Caller ID featuresCaller list Group ringer tone for phonebookCaller ID number auto edit feature Editing a caller’s phone number before calling backErasing selected caller information Handset CallErasing all caller information Greeting message Answering systemTurning the answering system on/off Listening to messages using the base unit Listening to messages using the handset Remote access code Using the answering system remotelyRemote operation Voice guidanceRemote commands Turning on the answering system remotelySkipping the greeting message to leave a message Play greeting messageAnswering system settings Number of rings before the unit answers callsCaller’s recording time Turning the call screening on/offVoice mail service Menu i#332 Select the desired settingVoice Mail message indication Voice mail VM tone detectionIntercom Transferring callsMaking an intercom call Answering an intercom callConference calls Conference call with an outside callAn intercom call Conference call with 2 outside callsHandset locator You can locate a misplaced handset by paging itBase unit Locator All registered handsets beep for 1 minute To stop pagingWall mounting for charger Belt clipHeadset optional To attach the belt clip To remove the belt clipError messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Caller ID Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Problem Cause/solution Answering system Problem Cause/solutionYou are entering the wrong remote access code. If you Liquid damage Problem Cause/solutionAre completely dry, reconnect the AC adaptor Telephone line cord. Insert the batteries and charge fullyFCC and other information FCC RF Exposure Warning Energy Star Specifications Customer services TTY users hearing or speech impaired users can callNorth America WarrantyPanasonic Corporation Limited Warranty Limits And Exclusions Additional handset Alarm 31 Answering calls Base unit IndexWhen you ship the product PNQX1454ZA CM0708SY0For your future reference Panasonic Puerto Rico, Inc